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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      3.6

      62% would recommend to a friend

      (23,205 total reviews)
      avatar

      Srini Gopalan

      49% approve of CEO

      51% positive business outlook

      Ratings by demographic groups

      T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,205 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      23K reviews
      1.0
      Jan 22, 2012

      Unfair system of promotion that seems in no way merit based

      Retail sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      T-mobile has an excellent benefits package, and decent earning potential as a sales rep.

      Cons

      Not sure if it is the whole company or just my location, but advancement is difficult unless you can take drastic paycuts. Also, policy is bent to fit many situations so where something may be acceptable one day, it could be grounds for termination the next.

      3.0
      Jan 20, 2012

      Must Kiss up to move up.

      Retail sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are excellent. Retail Pay can be good for somebody without a college education. Some store managers are cool but all upper management and execs are clueless.

      Cons

      In store management is low level for retail because the district managers are constantly pressuring them which directly effects in store morale and attitude. You can only move up if you have the fake raw-raw attitude which definitely gets old really fast. I was an in store small business rep and went to winners circle (for top .5% of all sales people) 2 times and I tried to move up for over 2 years into a corporate sales position but was never taken seriously. They would always end up saying that funding was not available so they would be hiring at a later time, never happened. Sometimes you will get lucky with a cool store manager but it won't last long because they are always shifting them around within the market from store to store. Work weekends and every holiday is expected and time off is rare.

      Viewing 22474 - 22476 of 23,205 Reviews
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      ReviewsT-Mobile reviews

      Glassdoor has 24,589 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.