TJ Maxx reviews

3.4

54% would recommend to a friend

(10,009 total reviews)
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Ernie Herrman

49% approve of CEO

44% positive business outlook

TJ Maxx has an employee rating of 3.4 out of 5 stars, based on 10,009 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TJ Maxx employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Jan 5, 2018
Recommend
CEO approval
Business Outlook

Pros

I really enjoyed helping the customers. Most of the coworkers were fun to work with. I loved getting paid every Friday and being in my “favorite” store even if I did spend too much money on payday.

Cons

Where do I start. Too many time intensive and detail orientated projects given at one time with not enough time to finish them all. If they need you in he register to ring up customers then you have to drop your project and go. You can spend hours on a register at a time because there’s never enough employees. Then you get written up and told you have bad time management if you don’t get all those projects done before your shift is over. There’s no overtime available to just work on the projects without being used for the registers as well. Actually there’s no overtime at all available. To be eligible for benefits you have to work at least 30 hours a week for three months. I would always get shorted one week out the three months so that I never was eligible for the benefits. I disposed pushing credit cards on people. Most of them already have it if they want it. I hate that you get yelled at if you do get enough people to sign up for a credit card. The company doesn’t care that certain employees get people to sign up fraudulently by calling it a discount card and won’t tell them it’s a credit card. The micromanaging mangers that give you only a certain amount of time to accomplish a task such as 5 minutes per rack or 20 minutes to get 4 full tubs of merchandise out is ridiculous and setting me up for failure because I will undoubtedly be called to ring or have to do a price check or other task at the same time.

4.0
Nov 29, 2017
Recommend
CEO approval
Business Outlook

Pros

-Access to great clothes & accessories -Lots of customer/employee interaction -Learn great people skills -Opportunity to complete different tasks throughout the day -Learn how to properly delegate tasks -Those in management roles get to learn many different sales management software platforms (can be frustrating, but also genuinely useful)

Cons

-Tons of opportunities for lower-level management (merchandise coordinator, key carrier) but very difficult to break into assistant manager or manager roles -Key Carriers are held to all the responsibilities of an assistant manager, but none of the pay benefits -Management is often responsible for multiple projects each day, with tons of pressure to complete them all -SO much pressure to get credit cards -Lower-level management roles are discouraged from making friends at work

3.0
Sep 22, 2017
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, opportunities for promotions, physically active This is a part time job for most employees, so schedules can vary from close to full time to 1 day a week. You get two paid 15 minute breaks and one 45 minute unpaid lunch. If you stay for a few years and/or get full time hours (even if you're technically part time), you can get benefits. However, those benefits are contingent on your average weekly hours. Management can be supportive, and if you are willing to put in the effort, you can move up the chain of command over the years. I kept this job for a while as a side job because I liked being able to move around and use my body after working 40 hours a week at a desk.

Cons

Since this is a part time job for most people, most associates are not very invested in the job. If you work as a coordinator, you are in the position of having management breathing down your back, while at the same time, most of the coworkers working under you don't care. For this reason, there is little motivation to train and motivate new hires. Coordinators will dig themselves into a hole because they want to do everything themselves, then they wonder why nobody knows how to do anything. Since most associates are not invested in this job nor are they engaged by it, they will not hesitate to call off multiple times in a week. If 4 people call off, that can be half the staff. The store is only given payroll to have just enough people scheduled to work and get things done. Thus morale deteriorates and causes the good people to find better work leaving those who are still invested in the job demoralized. Since it's such a tight payroll, management will not make you feel okay about calling off work. As a manager or coordinator, it becomes even more difficult to take unplanned time off in case of illness or life in general. Rotating schedules also make it difficult to have a life as you will often work nights and weekends and you cannot plan ahead more than 2 weeks or so.

Viewing 223 - 225 of 10,009 Reviews

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