Is TP a good company to work for as a Client Associate?

Client Associate professionals working at TP have rated their employer with 4.1 out of 5 stars in 12,518 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Associate interview questions at TP .

Does TP pay Client Associate employees well?

Client Associate professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 12,518 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Client Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13908) , Customer Service Representative (CSR) (5155) , Customer Service Agent (2601) , Analyst (1525) , Customer Service (1483) , Expert em Interação (1411) , Content Moderator (1268) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (938) , Agent (895) , Team Leader (813) , Executive (779) , Operations Customer Expert 1 (728) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2022 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1813 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1806 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1506 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1245 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3806 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2497 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1537 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 346 reviews)); "Poor communication and lack of support" ((in 292 reviews))

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TP Client Associate reviews

4.1

83% would recommend to a friend

(12,518 total reviews)

Jorge Amar

92% approve of CEO

77% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.1

Culture & values

4.1

Career opportunities

4.0

Work/Life balance

4.0

Senior management

4.0

Compensation and benefits

Client Associate employees have rated TP with 4.1 out of 5 stars, based on 12,518 company reviews on Glassdoor. This indicates that most Client Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Associate professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

3.0

Aug 11, 2015

For one year experience is fine

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

International environment, relocation package provided

Cons

Supervisors don't appreciate your job, human resources office is useless

TP Response

We are sorry to find out about your experience here in TP. Kindly share this with us via our http://bit.ly/TPHR-newform so that we can further investigate. Thank you.

4.0

Aug 9, 2015

Good Place To Work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Supervisor responsible and cared Pay was always on time and without discrepancies Enviroment wasnt full of pressure

Cons

Promotions were mostly lateral QA to TL, etc

TP Response

We thank you for sharing your review. We see to it that we provide employees a fun and great working environment and we are sorry that we failed your expectations. Wishing you all the best in your future endeavors.

5.0

Aug 6, 2015

Proactive churn management agent

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

It is a steady paying job with great transportation and health and dental benefits like car insurance and a discount for public transportation the longer you stay and go with the flow of the constant changing rules the more you will be considered for a promotion with little to no effort. If you love customer service you will love this place.

Cons

If you are trying to move up fast it wont happen unless you are a suck up to the higher ups. Good work and lots of appreciation from your superiors and the client is not a good unless you are happy with staying at an entry level position.

TP Response

Thank you very much for taking time to write that review. Our goal is to provide our employees a postive environment while being given great benefits and opportunities for career advancement. We would appreciate if you can share your feedback with us at http://bit.ly/TPHR-form. Have a great day ahead!

Viewing 12340 - 12342 of 12,518 Reviews

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For one year experience is fine

Good Place To Work

Proactive churn management agent

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