Is TP a good company to work for as a Client Associate?

Client Associate professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,138 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Associate interview questions at TP .

Does TP pay Client Associate employees well?

Client Associate professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,138 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Client Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13863) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1408) , Content Moderator (1241) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1993 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1825 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1792 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1528 reviews)); "Good environment and good place to work" ((in 1274 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2473 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1521 reviews)); "Bad managment and supervisor." ((in 506 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 363 reviews))

TP Client Associate reviews

4.2

85% would recommend to a friend

(17,138 total reviews)

Jorge Amar

94% approve of CEO

79% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (17,138 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Client Associate employees have rated TP with 4.2 out of 5 stars, based on 17,138 company reviews on Glassdoor. This indicates that most Client Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Associate professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

17K reviews

3.0

Feb 4, 2014

Not bad, great for High school students

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

No experience required, great for building interpersonal skills, telephone manners and to get some sales and customer service experience and a good resume filler

Cons

Place can seem a bit indecisive at times may be there is some lack of communication between managers and supervisors which creates confusion about policies and procedures

4.0

Jan 23, 2014

Great Company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I truly enjoined my time at teleperformance. Most supervisors were great and would help you out when needed. The company takes good care of its employees. The office space was very nice and I was respected by my coworkers.

Cons

I think one of the biggest problem was training. Training was not sufficient and trainers didn't really know what they were talking about. Many people were completely lost once they started taking live calls and would quit soon after. If you give it time, once you get the hang of it its a pretty good job.

TP Response

8y

Thank you for taking time to write that review. We see to it that our employees have consistent support from the management and harmonious relationship with their co-workers. Kindly share your feedback with us at http://bit.ly/TPHR-form. Have a great day ahead!

3.0

Jan 10, 2014

Fast paced low paying. Very easy job very minimal physical requirement. Management very unprofessional. is team oriented

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

the pros to working at teleperformance it is that you get alot of discounts and its easy to move up to mangement.

Cons

the cons to working at teleperformance is the low raises no schedule flexibility and their is no health care benefits.

Viewing 17080 - 17082 of 17,138 Reviews

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TP

TP Client Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Not bad, great for High school students

Great Company

Fast paced low paying. Very easy job very minimal physical requirement. Management very unprofessional. is team oriented

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