Is TP a good company to work for as a Client Operations Representative?

Client Operations Representative professionals working at TP have rated their employer with 4.1 out of 5 stars in 12,525 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Operations Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Operations Representative interview questions at TP .

Does TP pay Client Operations Representative employees well?

Client Operations Representative professionals rate their compensation and benefits at TP with 3.9 out of 5 stars based on 12,525 anonymously submitted employee reviews. This is 9.8% worse than the company average rating for salary and benefits. Find out more about Client Operations Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13908) , Customer Service Representative (CSR) (5155) , Customer Service Agent (2601) , Analyst (1525) , Customer Service (1483) , Expert em Interação (1411) , Content Moderator (1268) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (938) , Agent (895) , Team Leader (813) , Executive (779) , Operations Customer Expert 1 (728) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2015 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1816 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1772 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1471 reviews)); "Good environment is good." ((in 1238 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3811 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2501 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1529 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 365 reviews)); "Poor communication and lack of support" ((in 293 reviews))

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TP Client Operations Representative reviews

4.1

83% would recommend to a friend

(12,525 total reviews)

Jorge Amar

91% approve of CEO

77% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.1

Culture & values

4.1

Career opportunities

4.0

Work/Life balance

4.0

Senior management

3.9

Compensation and benefits

Client Operations Representative employees have rated TP with 4.1 out of 5 stars, based on 12,525 company reviews on Glassdoor. This indicates that most Client Operations Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Operations Representative professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

3.0

Jan 30, 2026

Bhhh

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

It was just ok for feshers

Cons

None much salary can be issue sometimes

TP Response

3mo

Thank you for your feedback. We’re listening and taking action to ensure our workplace continues to evolve in a positive direction that reflects our values and employee needs.

4.0

Jan 30, 2026

Company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good people and tech, theres tea and snacks occasionally,

Cons

No other benefits besides salary, just minimum wage and promotion is possible but not easy

TP Response

5mo

Thank you for taking the time to review TP, we appreciate your feedback. However, we have built up a substantial benefits platform to ensure we are more than just a paycheck. Perks at Work Discount Platform Employee Assistance Programme Remote GPs, unlimited number of video consultations Physiotherapy consultations Mental Health Support Medial Second Opinions Life, Money and wellbeing support Critical illness Cover Free cover value is £10,000 with the option to buy additional units Death in Service Insurance Cover Cycle to Work scheme Refer a friend scheme Holiday purchase scheme LOS scheme (hire to retire) holiday and monetary rewards from 5 years’ (£50 to £20,000 payment and up to 5 days additional holidays)

5.0

Jan 29, 2026

A supportive and flexible work environment with great remote opportunities

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Teleperformance offers a well-structured and supportive work environment, especially for remote work. Working from home has been very convenient, with clear guidelines, helpful supervisors, and good communication within the team. The company provides proper training, stable schedules, and the tools needed to perform the job efficiently. It’s a great place to gain experience and improve communication and customer service skills.

Cons

The job can sometimes be demanding, especially during busy periods, and handling different customer situations requires patience. However, with time and experience, it becomes more manageable.

TP Response

5mo

Thank you for your thoughtful feedback and for sharing your experience with TP. We’re happy to hear that you value our remote work structure, training, and team support, and that your role has helped you build valuable skills. We also appreciate your honesty about the challenges during busy periods. Customer service can be demanding, and we’re committed to supporting our teams with the tools and guidance they need to succeed. Thank you for being part of TP, and we wish you continued growth with us.

Viewing 334 - 336 of 12,525 Reviews

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Bhhh

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A supportive and flexible work environment with great remote opportunities

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