Is TP a good company to work for as a Client Support Executive?

Client Support Executive professionals working at TP have rated their employer with 4.1 out of 5 stars in 12,794 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Support Executive Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Support Executive interview questions at TP .

Does TP pay Client Support Executive employees well?

Client Support Executive professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 12,794 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Client Support Executive salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13929) , Customer Service Representative (CSR) (5156) , Customer Service Agent (2603) , Analyst (1526) , Customer Service (1487) , Expert em Interação (1412) , Content Moderator (1271) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (939) , Agent (897) , Team Leader (813) , Executive (779) , Operations Customer Expert 1 (738) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2005 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1834 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1776 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1493 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1253 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3814 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2469 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1532 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 368 reviews)); "Poor communication and understanding skills" ((in 286 reviews))

TP Client Support Executive reviews

4.1

83% would recommend to a friend

(12,794 total reviews)

Jorge Amar

92% approve of CEO

77% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.1

Culture & values

4.1

Career opportunities

4.0

Work/Life balance

4.0

Senior management

4.0

Compensation and benefits

Client Support Executive employees have rated TP with 4.1 out of 5 stars, based on 12,794 company reviews on Glassdoor. This indicates that most Client Support Executive professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Support Executive professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

1.0

Apr 17, 2016

Worst place to work ever

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Not one thing that they told me about the job and what was expected was true. They will tell you one thing when you apply but it will be just the opposite direction.

Cons

Staff will not be honest with you, they will state that the reviewsame of the company on glassdoor, indeed and some othersort are not true and shouldn't be taking into consideration. Management will not work with a person who has disabilities. Even if you have a doctors note. Can't even bring anything with you management treats the employees like they are prison inmates. Having no rights to having your personal property. Staff doesn't care whome they hurt or hown they arefused trating employees. Most will tell you that they hate working there. Very high turn over, no taking responsibility for actions in management or staff.they will straight up lie to the employees much into favoritism.would suggest never bothered working there its not worth the money, time or price of my health when it comes to needing my medicine with me. The company treatment of employees was disrespectful, and disgusting ,totally uncalled for

TP Response

10y

Hi, we are sorry to hear that your time with us was not that fun, but we are working very hard every day to improve our work environment to be a very productive and enjoyable place at the same time. If you wish to share your ideas and concerns, please feel free to write us through our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!

2.0

Mar 28, 2016

Overall, not great.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Not a lot of pros to do with the company. Nothing that I can honestly think of. Fellow employees were great.

Cons

Typical call center. If you are okay with that and the bad pay then go for it. It's all on you.

TP Response

10y

Hi! We are sorry to hear that. Your feedback is very important for us. Meanwhile you can share your ideas and concerns by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!

1.0

Mar 21, 2016

HORRIBLE PLACE TO WORK!

Account manager

Recommend

CEO approval

Business Outlook

Pros

Pay $500 bonus Not much else

Cons

Everything. 2 microwaves for entire staff. Can't get a replacement badge until office opens, even if scheduled before then. ( they open at 8am, and I was scheduled at 6am) A ton of miscommunication You get written up for every thing. Like for example having your keys in the training room, having your jacket fall on the floor, and forgetting your badge at home and not being able to get a temp badge until 8. Yes, all of these ACTUALLY happened to myself and others in the training class. Not to mention they have no trust in the employees there. They have secerity that screens you when you walk on the floor. You can have soda because they think you'll sneak a pen and paper in to write down account information.

TP Response

10y

Thank you for your review! Your opinion is very important to us. Please feel free to share with us your ideas and concerns about Teleperformance by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!

Viewing 12556 - 12558 of 12,794 Reviews

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Worst place to work ever

Overall, not great.

HORRIBLE PLACE TO WORK!

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