TP Health Insurance Agent reviews

3.6

89% would recommend to a friend

(18 total reviews)

Jorge Amar

Not enough data to show CEO approval

83% positive business outlook

Health Insurance Agent employees have rated TP with 3.6 out of 5 stars, based on 18 company reviews on Glassdoor. This indicates that most Health Insurance Agent professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Health Insurance Agent professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

18 reviews
1.0
Mar 15, 2023
Recommend
CEO approval
Business Outlook

Pros

They pay you They acknowledge your presence sometimes

Cons

They don't care about your life/work balance They don't care about your training They will take as many shortcuts as possible Leadership is extremely lazy

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TP Response
3y
We appreciate your review. It would be great if you can share more details about your experience via http://bit.ly/TPHR-newform. Thank you!
4.0
Jan 3, 2023

Seasonal uhc

Recommend
CEO approval
Business Outlook

Pros

Good pay and scheduled shift times.

Cons

Seasonal and not very organized

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TP Response
3y
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us!
1.0
Dec 31, 2022
Recommend
CEO approval
Business Outlook

Pros

They did pay on-time, in todays world that is an absolute positive. Remote work.

Cons

Training was not informative enough many left without understanding their job. After my entire household caught Covid (my husband was hospitalized) my contract was ended. (Since it was work at home I still tried to take calls but it was impossible) Operations Manager suggested I apply for leave of course since I was contract employee, I was unable to from ADP. I was never coached or written up for the absence I offered my husbands hospital and contact information he was there 2 weeks they could have easily verified the information but instead they simply chose to end my contract. The training was very bad in comparison to other companies that I've worked for usually a UHC SME is present to make sure the trainings are followed exactly but this was the case with Teleperformance. The License team needs to go back to training and perhaps are just over-worked half the information they gave me was wrong if you do decide to work here do check everything you are told with your own resources. Benefits were atrocious their medical coverage is basically a catastrophic plan not fit for anyone you will instead go with Obamacare its really sad. They will say they will help you pay for your education but really its I think a 5% discount that they probably get as a finders fee.

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TP Response
3y
We care deeply about our people and we are sorry we were not able to match your expectations. We would like to connect with you to discuss what can be done and make sure this doesn’t happen again in the future. Please call us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so, we can work with you to resolve this issue as quickly as possible. Thank you for your feedback!
Viewing 4 - 6 of 18 Reviews

Glassdoor has 101,053 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.