TP reviews

4.4

89% would recommend to a friend

(74,569 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,569 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

75K reviews
1.0
Jan 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Steady uninteresting job Some attempt to make the workplace festive

Cons

1. Promotion based on favouritsim 2. Training was a joke 3. Trainers in the Bristol TN area issues little notes on your file based purely on personal bias and are not grounded in fact. 4. Not veteran friendly 5. Supervisors have their picks that spy on everyone else on the team

avatar
TP Response
7y
Your concern is very alarming. We would like to assure you that we do not tolerate favoritism in the work place. Kindly share this with us via our LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com so that we can further investigate this unfair treatment and favoritism.
1.0
Dec 12, 2014

These people are awful!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Co-workers, learned skills, 1 manager

Cons

Where do I start? Firstly, communication is minimal. We have been recently aquired by TPUSA and we have learned EVERYTHING on the fly. New systems, payroll, hr practices, new leaders (still don't know who they are) are still very foreign and we are held accountable for not getting it right the first time. Employees are not getting paid correctly and management seems to show no urgency in getting it rectified. Leaders are now responsible for job functions that were not part of the job with no increase in salary or even an understanding of the toll this acquisition has cost us. I'm still waiting for the benefit of this company to us because they've been nothing except a hassle and I'm already interviewing for new positions. This job is awful and I'm just waiting for someone to figure it out and other some guidance and assistance.

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TP Response
7y
We sincerely apologize for the experience you had here in TP. It is our goal to provide employees the best, however, it appears that we have failed you. We want to know more about this and we hope that you can share it via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com for investigation. Thank you.
2.0
Dec 6, 2014
Recommend
CEO approval
Business Outlook

Pros

Steady work and ability to get hired very quickly with minimal effort/skills. Not much else is good there.

Cons

Boring and repetitive work. Majority of employees are poorly educated and without much ambition. No room for advancement. Pitiful raises once a year only. (as in 25 cents an hour raises)

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TP Response
9y
We appreciate your opinion. We always make sure to provide a professional but fun environment for our employees while rewarding them with great income, incentives and opportunities for career advancement.If you want to provide us additional feedback, kindly go to http://bit.ly/TPHR-form. We are sorry you expected something different. We wish you all the best for the future!
Viewing 337 - 339 of 74,569 Reviews

Glassdoor has 100,575 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.