TP reviews

Over time is not actively available. PTO is hard to accrue until you achieve seniority status. No over night positions and live chat positions are difficult to come by. Choosing your own schedule is rare. I previously request a 7 AM - 4PM position to meet a personal need, I had to compromise with the 4 x 10 schedule I currently have. There are may rumors between friends of mine of some Management employees who are entitled, disrespectful, and difficult to work under. This greatly affected my decision when applying for the job, I was reluctant to apply at first.

Management is horrible. No one values your opinion. You get walked on and talked down to. Teleperformance asks for so much but pays so little; it's not enough for people who live in expensive states. You're not appreciated - work somewhere for someone who appreciates you, this company does not appreciate their people. They DO NOT pay for your technical issues and expect you to clock out and deal with it on your own time. I work in a different state than my colleagues, and they feel the same. When you're in a higher role, they preach that you're great but don't give any recognition. No bonuses. No overtime - depends on your LOB but rare that they allow it. You'll get in trouble if you clock in early, even if its only 2 minutes. Teleperformance is actually on the BOTTOM of third party call centers for USAA and they're close to not being allowed to renew their contract, literally just had a meeting with the director of TP and he said that so it's serious.