TP reviews

Absolutely nothing. This place is a joke. Every supervisor that works the WFH campaign acts like a 14 year old gossiping high school girl. Half of them never show up for work and put you with other supervisors who aren’t willing to help you. They talk poorly about the company in front of the workers. Talk poorly about other supervisors in front of the workers. They force OT. And not just a little bit. I was forced to work 75hrs in several different work weeks for “company needs”. 75hrs in one week is just about what most people work in two weeks. I was at my computer from the minute I woke up until well after 11-12pm at night. Every day. And threatened that if you don’t do this excessive OT, you’ll be fired.

If I wrote all the cons we would be here all day but these are just some of the things that happened. Micro managed they will write you constantly asking if your available even when your wrapping up the call . Not kid friendly They don’t care if your house burned down you better be on that call Equipment issues every single day and all they tell you to do is contact help desk . Once your in production don’t even think about asking a question they will tell you to look at the articles even though during training you were never taught how to do certain things. QA grades strictly . Will add things later like in my group they added a whole new client that we learned nothing about and the clients would get mad because we didn’t know how to help them or hang up because it took to long trying to find the answer . Oh and all the agents i started with their were people leaving everyday before I left it went from double digits to single digits in a matter of weeks. So apply at your own risk because there’s a reason why they hire so fast and why they are always hiring