TP reviews

4.4

89% would recommend to a friend

(74,515 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,515 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

75K reviews
4.0
Apr 10, 2017

Salary

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overtime options, kept busy, appropriate channels to suggest recommendations

Cons

Hours of work, salary

avatar
TP Response
7y
We are happy to know that you are enjoying your career here in TP. We aim to provide our employees a positive work environment. All the best!
5.0
Apr 6, 2017
Recommend
CEO approval
Business Outlook

Pros

-You get well groomed at teleperformance. -They will audit your calls, they will show you voice and accent videos to improve your accent. -They teach you to delight customers which is a requirement of any business. -You can earn extra money by doing overtime, giving referrals, bonanza, etc. -You can get a promotion even within 3 months. -Provides relocation bonus for other state employees.

Cons

-You can earn more as an agent than getting a promotion from agent level.

avatar
TP Response
7y
Thank you for the kind words. Our goal is to make sure we provide our employees proper training to enhance their skills, be able to provide support to customers and prepare them for future career opportunities. We would appreciate if you will also share your feedback with us at http://bit.ly/TPHR-form. Best regards.
2.0
Apr 3, 2017
Recommend
CEO approval
Business Outlook

Pros

Full time hours Paid training

Cons

Stressful No communication between departments Lots of rules on how to word things on phone (script) Poor training

avatar
TP Response
7y
Thank you for letting us know about this. Kindly share this with via http://bit.ly/TPHR-Form in order for us to conduct an investigation and take action since this should not be how our employees should be treated.
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