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      TP

      Engaged Employer

      TP reviews

      4.4

      89% would recommend to a friend

      (74,460 total reviews)

      Jorge Amar

      95% approve of CEO

      83% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Culture & values

      4.4

      Career opportunities

      4.3

      Work/Life balance

      4.3

      Senior management

      4.3

      Compensation and benefits

      TP has an employee rating of 4.4 out of 5 stars, based on 74,460 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      74K reviews
      3.0
      Jul 19, 2014

      Ehh..

      Technical support agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      co-workers are cool but thats mostly about it

      Cons

      management suck , overly worked,

      3.0
      Jul 19, 2014

      new experience

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      friendly environment , training cover everything related to work , they provide monthly verification tests salary is considered to be as an average in the call center field

      Cons

      promotions was not fair some how as they don't follow internal promotions some how lack of development

      1.0
      Jul 17, 2014

      I was made to do minimum wage 'sales with no commission' disguised as 'customer service'

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I'd say colleagues but they were in the habit of moving you apart if you didn't meet the very strict KPIs given. It's indoors?

      Cons

      Low wages, minimum breaks, unsociable hours and a disciplinary process that is very incredibly strict and appears designed to push people out - once you're on it, say for being 1 minute late off your break one too many times, it's extremely difficult to get off and you're barred from changing campaigns or applying for other positions. Team leaders were untrained and appeared unable to handle the influx of staff post-crash staff that were much more qualified than them. Then there was the incentive to sell - keep your job. That's right, no reward for meeting sales targets other than staying out of that slippery slope of a disciplinary process.

      avatar
      TP Response
      4y
      Please share the details of your concern at http://bit.ly/TPHR-newform. Thank you!
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