TP reviews

4.4

89% would recommend to a friend

(74,426 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,426 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

74K reviews
2.0
Jun 21, 2016
Recommend
CEO approval
Business Outlook

Pros

Welcoming and friendly staff if they are entry level

Cons

Rude management, not given the help promised

avatar
TP Response
9y
Hi! We are sorry to hear that. Your feedback is very important for us. Feel free to share your ideas and concerns by filling out our Human Resources inquiry at teleperformance.com > Spotlight > Human Resources Inquiry . Best regards!
1.0
Jun 18, 2016
Recommend
CEO approval
Business Outlook

Pros

Co workers are amazing, most people are very friendly and diverse.

Cons

MANAGEMENT: are super unprofessional and they can never fix a problem they just refer you to other management back and forth, no one there will help you, you are on your own. There is a lot of favoritisms mostly to butt kissers. SUPERVISOR: Some supervisors are nice, but most of them won't help you to solve customer's issues as they don't know what to do. Some of them just want to be your boss and harass you for everything they can, super bipolar and some have narcissists personalities. Management doesn't allow you to bring any problems to them if you don't go to your useless supervisors first. BENEFITS: I worked there almost a year and I never received my benefits card, I know for a fact that other people were in the same situation, which is pretty strange. I asked every manager they always kept saying it got lost or some lame excuse. I had to social engineer my way with customer service from the insurance company to access my benefits after almost 9 months working there. HR IS USELESS: you have no access to HR whatsoever, they can never help you, always referred you to your supervisor, they are super rude and won't stop to talk to you, they are always on the side of the company. if you call in sick one day for a flue or fever, they ask you to bring a doctor's note the very next day or else they write you up. so you better get a doctor to see you that day you are very sick. PAYMENT: that is the most sad of all $12 an hour for experienced people and $11.25 for new hires. Job requires ridiculous amount of patience and emotional intelligence. loads of work that will leave you drained. SCHEDULE: You work weekends alwayS, and some schedules will make you feel like you have no life, and that you spend most of your time working. HORRIBLE SCHEDULES MOSTLY EVENINGS AND NIGHTS. NO GROWTH WHATSOEVER, DEAD END.

avatar
TP Response
7y
Thank you for bringing this to our attention and we are sorry to know about your experience. We hope you can share this with us via our http://bit.ly/TPHR-newform in order for us to improve our rules and regulations in the work place.
1.0
Jun 13, 2016
Recommend
CEO approval
Business Outlook

Pros

Meet some good coworkers, nice area, nothing else really. Different campaigns.

Cons

Terrible management, horrible pay, they only care about money. The amount of work is ridiculous for 12 an hour. Stay away from this place.

avatar
TP Response
10y
Hi! We are sorry to hear that. Your feedback is very important for us. Feel free to share your ideas and concerns by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!
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