TP reviews

4.4

88% would recommend to a friend

(74,287 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,287 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

74K reviews
2.0
Mar 13, 2018
Recommend
CEO approval
Business Outlook

Pros

Work at home position was nice but schedules were very inflexible.

Cons

Training was rushed and not very up to date. Job ended quite suddenly so it was a terrible mistake to work there in the end. Mystery as to which actual job one was applying for till after you're hired.

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TP Response
8y
Thank you for the honest feedback. We always make sure to equip our employees with enough skills and knowledge so that they can do their job well. We're sorry we didn't meet your expectations but we wish you all the best for the future!
4.0
Sep 17, 2017

Agent

Recommend
CEO approval
Business Outlook

Pros

Offered full time employment after open enrollment - great training and constant feedback on calls - supervisors and helpers on floor very helpful

Cons

no paid holidays - not even July 4th - if open you get time and half and make-up time - rather have paid holiday and not forced to make-up time, also not PTO or benefits until you work a whole year

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TP Response
8y
We appreciate your positive comments. Our aim is to provide our employees a stable career while making sure they are listened to, given extensive training and constant support. If you have any additional feedback, please email us at wecare@teleperformance.com or call our WE CARE line at 800-664-9335.
1.0
Apr 11, 2017
Recommend
CEO approval
Business Outlook

Pros

relaxed dress code that was it.

Cons

everything, from training, to terrible break area, to majority "hood rats" at every turn!

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TP Response
7y
Thank you for your honest review. We wanted to create an environment where employees feel that they could easily seek help and openly interact with management while being provided great benefits and support. We'll make sure to conduct an investigation to avoid similar instances from happening again. Thank you.
Viewing 118 - 120 of 74,287 Reviews

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