TP reviews

4.4

88% would recommend to a friend

(74,414 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,414 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

74K reviews
2.0
Apr 14, 2017
Recommend
CEO approval
Business Outlook

Pros

The best thing about working from Teleperformance is you MAY have the ability to work from home. And the paycheck clears.

Cons

Your client (the company you service) can switch at a moment's notice, causing you to need to retrain. Also, every time your client changes you are subject to being let go. There are consistent pay issues. Your pay is capped and I went several years without a raise. The health insurance coverage is some of the worst I have seen. I get some is better than none, but paying for coverage that is nil is ridiculous. For example, they offered insurance that only covered 5 doctor visits for a pregnancy. Anyone who has ever come into contact with a pregnant woman knows this is absurd. There are few, if any, true opportunities for advancement. You can become a manager, but the pay is not, if any, much better, you are just in charge of babysitting others. The facilities are so nasty. The bathrooms are always in disrepair, causing fowl stench to seep into the rooms you are in. Speaking of the rooms, there are no windows. None. And you either freeze or burn up. If you happen to get a client that offers work from home, it is better. However, you sign a piece of paper that states your manager has the right to stop by your home anytime they want while you are working. Lovely! The equipment is faulty, and there is a huge amount of turnover.

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TP Response
9y
We appreciate your detailed review and thank you very much for bringing this to our attention. We are committed to providing our employees a good working environment wherein they are given competitive income, good incentives and benefits and opportunities for career progression.
3.0
Apr 4, 2017
Recommend
CEO approval
Business Outlook

Pros

Pay is great, environment is pretty casual; on site food vendors and a clean facility. Training is very well done.

Cons

Lots of office politics, poor scheduling, insurance is not very good; IT is slow to make repairs, some policies are a bit extreme.

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TP Response
9y
Thank you for the honest review. We are committed to providing our employees a good working environment with good benefits while making sure rules and regulations set by the company are followed. Warm regards.
3.0
Dec 5, 2016
Recommend
CEO approval
Business Outlook

Pros

This company has a lot of room for growth, for the average self-reliant emotionless customer service support agent but great enough, the pay checks and the conversations you may come across with customers are definitely worth the experience. (1-3yrs. max)

Cons

It feels like a big "family" Diversity/multi-cultural food varity at majority of TP events/holiday parties (even vegetarian/vegan options) Chairs are quite comfy in my opinion out on the production floor

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TP Response
9y
Thank you for the honest review. We always make sure to provide our hardworking employees proper compensation and excellent opportunities for career growth.
Viewing 178 - 180 of 74,414 Reviews

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