TTEC reviews

3.3

55% would recommend to a friend

(11,471 total reviews)
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Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,471 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
3.0
Mar 8, 2017
Recommend
CEO approval
Business Outlook

Pros

Lots of room for growth & options for career paths, dynamic work environment, retirement benefits, opportunity for travel and working with fortune 500 companies, supportive and positive leadership team

Cons

Opportunity in developing a standard on-boarding process for management positions, leadership training for managing virtual relationships. 24x7 Operations, limited support for employees relocating, high attrition, salary & benefits are average.

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TTEC Response
9y
Thanks for the feedback. We're glad you feel that TeleTech is a great place for growth and career advancement. More than ever, management is really focused on retaining and promoting top talent through iAspire. We've taken note of your advice and we'll take a look at our training and processes for leadership management. Thank you again for the review. We wish you the best in your future endeavors.
4.0
Mar 4, 2017

Teletech review

Recommend
CEO approval
Business Outlook

Pros

Nice atmosphere, colleagues, salary, conditions

Cons

low sales commission, attitude from seniors

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TTEC Response
9y
Thanks for the review! It's good to know you're enjoying the work environment and pay at TeleTech. Each year, we try to leverage employee incentives, commission and benefits, so we'll do our best to increase it again. If ever you encounter any problems with office mates or tenured employees, please feel free to reach out to your supervisor or HC. We appreciate your review and we hope you have a successful career with us!
5.0
Feb 21, 2017

csr 1

Recommend
CEO approval
Business Outlook

Pros

flexible schedule, nice environment and management

Cons

no internet connection especially the kiosk and the pantry not good

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TTEC Response
9y
Thanks for the 5 stars! We're glad you liked the flexible schedule, the environment and how management treated you. We'll make sure to improve the connections at the kiosk and pantry as well as the sleeping quarters. We appreciate your feedback and we wish you the best of luck in your future endeavors!
Viewing 11197 - 11199 of 11,471 Reviews

Glassdoor has 13,275 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.