Tails.com reviews

3.7

62% would recommend to a friend

(132 total reviews)

Richard Howatson

100% approve of CEO

53% positive business outlook

Tails.com has an employee rating of 3.7 out of 5 stars, based on 132 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tails.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

132 reviews
4.0
Nov 3, 2023

Brilliant team

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ambitious, friendly, curious team with plenty of opportunities to work across different departments. Really interesting problems to solve and entire culture very customer-led. 9 day working fortnight is incredible!

Cons

Could do with greater focus on what the company wants to achieve, though there is work happening to address. Salaries aren't very competitive and L&D offering is poor compared to elsewhere. Progression opportunities vary greatly across departments and don't always appear to be based on achievements.

2.0
Nov 2, 2023

Lost their way

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lovely people, great culture, flexible working and a 9 day fortnight for most people. They really care about being a progressive and inclusive employer. Also dogs :)

Cons

It used to be a fast paced, exciting place to work, where I genuinely believed we were trying to "change the world of pet food for good". Sadly, this is no longer true. For almost a year now, it feels like progress has ground to a halt. The company seems to have lost their sense of direction and purpose, and we're just increasingly making short-term decisions that do nothing to improve the product or service. There is some restructuring happening which naturally creates inertia, but it has been too long now to just explain everything as down to this. I can see many people getting bored, switching off and just not putting as much into their work as before, which is such a shame.

5.0
Oct 30, 2023

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work life balance Dogs in the office Great team High growth, successful business

Cons

n/a there are none at all

Viewing 46 - 48 of 132 Reviews

Glassdoor has 142 Tails.com reviews submitted anonymously by Tails.com employees. Read employee reviews and ratings on Glassdoor to decide if Tails.com is right for you.