Does Tails.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Tails.com employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Tails.com. This rating has been stable over the past 12 months.

How satisfied are employees working at Tails.com?

62% of Tails.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tails.com 4.2 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Tails.com?

Customer Experience Specialist (8) , Customer Service Representative (8) , CX Specialist (7) , Customer Service (4) , Manager (4) , Operations (3) , CRM Executive (2) , Head of Department (2) , Marketing Executive (2) , Senior Software Engineer (2) , Software Engineer (2)

What are the pros of working at Tails.com according to real employee reviews?

"Great people and L&D." ((in 25 reviews)); "Great culture and exposure to skills" ((in 18 reviews)); "Team is great" ((in 17 reviews)); "If you have the drive and determination, the opportunities are endless." ((in 4 reviews)); "Free breakfast and snacks" ((in 4 reviews))

What are the cons of working at Tails.com according to real employee reviews?

"Less salary" ((in 8 reviews)); "No career progression unless you are friends with management or threaten to quit" ((in 6 reviews)); "Management are clueless" ((in 6 reviews)); "C Level leadership is extremely poor and top heavy." ((in 4 reviews)); "Not really a con, but the benefits could be a little better." ((in 3 reviews))

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Tails.com

Tails.com reviews

3.7

62% would recommend to a friend

(132 total reviews)

Richard Howatson

100% approve of CEO

53% positive business outlook

Ratings by category

4.2

Work/Life balance

3.7

Culture & values

3.6

Diversity & inclusion

3.5

Compensation and benefits

3.2

Senior management

3.1

Career opportunities

Tails.com has an employee rating of 3.7 out of 5 stars, based on 132 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tails.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

132 reviews

5.0

Dec 8, 2023

Great business

Commercial manager

Recommend

CEO approval

Business Outlook

Pros

People, leadership, culture, proposition all great

Cons

Need to tighten strategy and focus more

4.0

Nov 3, 2023

Brilliant team

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Ambitious, friendly, curious team with plenty of opportunities to work across different departments. Really interesting problems to solve and entire culture very customer-led. 9 day working fortnight is incredible!

Cons

Could do with greater focus on what the company wants to achieve, though there is work happening to address. Salaries aren't very competitive and L&D offering is poor compared to elsewhere. Progression opportunities vary greatly across departments and don't always appear to be based on achievements.

5.0

Aug 1, 2023

Great company and fun team

Cx specialist

Recommend

CEO approval

Business Outlook

Pros

Great communication & feedback friendly environment. The team is lovely and lots of growing opportunities

Cons

Not specifically to tails.com but working remotely can sometimes be a bit lonely. Although they do organize socials & parties.

Viewing 58 - 60 of 132 Reviews

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Jobs at Tails.com

CRM Manager

Richmond, London, England

£37K - £43K /yr

(Glassdoor est.)

View job

Offline Marketing Executive

Richmond, London, England

£32K - £32K /yr

(Glassdoor est.)

View job

Senior Food Technologist - 12 Month FTC

Richmond, London, England

£37K - £55K /yr

(Glassdoor est.)

View job

Range Innovation Manager - 12 Month FTC

Richmond, London, England

Richmond, London, England

£47K - £75K /yr

(Glassdoor est.)

View job