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      Tails.com

      Engaged Employer

      Tails.com reviews

      3.7

      62% would recommend to a friend

      (132 total reviews)

      Richard Howatson

      100% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      Tails.com has an employee rating of 3.7 out of 5 stars, based on 132 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tails.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      132 reviews
      4.0
      May 11, 2022

      Couldn’t fault it

      Cx specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      You’ll never feel alone in CX, but I suppose that does depend on which CX department you fall into. Management on personal experience seem to have genuine interest for your well being, progression and really work to get you where you want to be. Company have great values and hard work is noticed.

      Cons

      Salary could be a little more as sometimes it can be a high workload dependent on customers of course. It can seem a little long to get career progression moving. Targets should be a little more realistic as these keep on getting increased more and more.

      avatar
      Tails.com Response
      4y
      Thank you for your feedback. It’s good to hear that you feel supported within the Customer Experience team - we want to create an environment across tails.com where people can bring their full selves to work. Career progression and personal development are really important to us at tails.com. Our reward packages for the CX team were updated at the beginning of this year and we continue to update our internal ways of working to ensure people receive the recognition and rewards that they deserve. Henrik Head of People
      4.0
      May 11, 2022

      Nice working place for starters

      Warehouse worker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Get to do all sort of work

      Cons

      Targets are set every shift

      avatar
      Tails.com Response
      4y
      Thanks for taking the time to give us feedback. The nature of our business means that we need to be agile and adapt quickly to changes, particularly in our factory setting and I’m glad to hear you’re enjoying it! Henrik Head of People
      4.0
      Apr 6, 2022

      Okay

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team spirit Progression Attention to detail

      Cons

      Customers High expectations Growing pains as company

      avatar
      Tails.com Response
      4y
      As is the nature of a hypergrowth business like ours, there are certainly going to be growing pains along the way and we’d really value any feedback you have for making this a more smooth process - please do speak with your manager or People Partner if there’s anything specific you’d like to share. However, it’s really pleasing to read that you’re seeing our team-spirited values in action and can see a clear path of progression at tails.com. Henrik Head of People
      Viewing 76 - 78 of 132 Reviews
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      ReviewsTails.com reviews

      Glassdoor has 142 Tails.com reviews submitted anonymously by Tails.com employees. Read employee reviews and ratings on Glassdoor to decide if Tails.com is right for you.