Does Tails.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Tails.com employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Tails.com. This rating has been stable over the past 12 months.

How satisfied are employees working at Tails.com?

62% of Tails.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tails.com 4.2 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Tails.com?

Customer Experience Specialist (8) , Customer Service Representative (8) , CX Specialist (7) , Customer Service (4) , Manager (4) , Operations (3) , CRM Executive (2) , Head of Department (2) , Marketing Executive (2) , Senior Software Engineer (2) , Software Engineer (2)

What are the pros of working at Tails.com according to real employee reviews?

"Great people and L&D." ((in 25 reviews)); "Brilliant team of talented people" ((in 16 reviews)); "Great culture and exposure to skills" ((in 15 reviews)); "Great leadership and culture." ((in 5 reviews)); "If you have the drive and determination, the opportunities are endless." ((in 4 reviews))

What are the cons of working at Tails.com according to real employee reviews?

"Less salary" ((in 9 reviews)); "No career progression unless you are friends with management or threaten to quit" ((in 6 reviews)); "Management are clueless" ((in 5 reviews)); "Not really a con, but the benefits could be a little better." ((in 3 reviews)); "Communication isn't a strong point" ((in 3 reviews))

Tails.com reviews

3.7

62% would recommend to a friend

(132 total reviews)

Richard Howatson

100% approve of CEO

53% positive business outlook

Ratings by category

4.2

Work/Life balance

3.7

Culture & values

3.6

Diversity & inclusion

3.5

Compensation and benefits

3.2

Senior management

3.1

Career opportunities

Tails.com has an employee rating of 3.7 out of 5 stars, based on 132 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tails.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

132 reviews

5.0

Mar 22, 2022

Growth, opportunity and support

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Feeling of team and the support is fantastic. Opportunities are there if you want to work hard. Clear objectives regularly reviewed, clear picture of the direction of the business

Cons

None spring to mind currently

Tails.com Response

4y

Thanks for taking the time to share your feedback. At tails.com, we are trying to build a culture where people feel empowered to do the best work of their lives with us so I’m delighted that’s what you’ve experienced so far, and long may it continue. Henrik Head of People

3.0

Mar 15, 2022

Pros and Cons, but on the whole a good business

Cx specialist

Recommend

CEO approval

Business Outlook

Pros

Remote working Excellent training Helpful team

Cons

Salary isn't competitive Management is often confusing or disorganised Communication isn't a strong point

Tails.com Response

4y

Thank you for taking the time to share your feedback. While I’m glad to hear your training and experience of your team were pros. Reward is a key part of work, and while flexibility and training are part of the package, we continue to benchmark salary too. Our Customer Experience team reward packages were last updated on January 1st this year and we continue to stay competitive on this. We aim to be as transparent with our pack members as possible and take on board feedback from our weekly updates to the team and our engagement surveys. Henrik Head of People

5.0

Feb 16, 2022

Great company!

Cx specialist

Recommend

CEO approval

Business Outlook

Pros

A great company that cares about you as a person, your professional development and they're quick to reward good work.

Cons

It can feel a little slow climbing the career ladder.

Tails.com Response

4y

Thanks for your review. Ensuring every team member feels valued and has the opportunity to be rewarded for their hard work is a key priority for us, so I’m really pleased to hear that this has been the experience you have had. Best regards, Henrik Head of People

Viewing 79 - 81 of 132 Reviews

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Tails.com

Tails.com reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Growth, opportunity and support

Pros and Cons, but on the whole a good business

Great company!

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