Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Tails.com

      Engaged Employer

      Tails.com reviews

      3.7

      62% would recommend to a friend

      (132 total reviews)

      Richard Howatson

      100% approve of CEO

      53% positive business outlook

      Ratings by category

      4.2

      Work/Life balance

      3.7

      Culture & values

      3.6

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.2

      Senior management

      3.1

      Career opportunities

      Tails.com has an employee rating of 3.7 out of 5 stars, based on 132 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tails.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      132 reviews
      5.0
      Apr 16, 2021

      Great place to work!

      Customer experience specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly staff and management with a great office culture. They really care about their staff and will always try to help you both personally and professionally. They give you very in depth training and offer extra sessions if you need some extra help.

      Cons

      No real downsides to working here, my experience has been very positive

      5.0
      Mar 29, 2021

      Blown away by this exciting company that makes a difference for pets and owners.

      Customer experience operative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Culture, training, progression, support, customers, organised, friendly, customer-led, game-changing, they listen to each other

      Cons

      I didn't find them sooner.

      avatar
      Tails.com Response
      5y
      Hi there, The ‘cons’ to your role at tails.com gave us a big smile! We’re so happy that you’re enjoying your time here. Thank you for all of your hard work and for helping us to change the world of pet food for good. Many thanks, Henrik Malmquist Head of People
      4.0
      Mar 22, 2021

      Amazing company culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The best thing about working at tails.com is that everyone loves what they do, and are trying to make a difference. This just creates a really energising atmosphere and great team spirit. Mission driven company that is giving back to the community as they grow, and everyone genuinely cares about dogs and their owners. A lot of work is being done now to proactively address the lack of diversity of employees, and I find it an open, inclusive place to work. Good gender balance at all levels of seniority.

      Cons

      Salary is a little low compared to other companies. The balance of power is uneven across teams meaning that some teams and individuals have an easier job having an impact, while others are struggling to get their voice heard, and have to spend far longer 'fighting' to have an impact.

      avatar
      Tails.com Response
      5y
      Thank you so much for taking the time to share your experience with us. It’s great to hear that you’re enjoying your time at tails.com and that the culture we continue to build is positive and strong. Our entire team plays a part in our vision to change the world of pet food for good. I can understand that sometimes certain roles may not have as much of an obvious impact but without everyone, we wouldn’t be able to achieve the things we are doing. If you have any suggestions on how we could make this better, please reach out to your People Partner- we’d love to understand more! Many thanks, Henrik Malmquist Head of People
      Viewing 94 - 96 of 132 Reviews
      Related searches: Tails.com jobs | Tails.com salaries | Tails.com benefits | Tails.com interviews
      ReviewsTails.com reviews

      Glassdoor has 142 Tails.com reviews submitted anonymously by Tails.com employees. Read employee reviews and ratings on Glassdoor to decide if Tails.com is right for you.