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      Tails.com

      Engaged Employer

      Tails.com reviews

      3.7

      62% would recommend to a friend

      (132 total reviews)

      Richard Howatson

      100% approve of CEO

      53% positive business outlook

      Ratings by category

      4.2

      Work/Life balance

      3.7

      Culture & values

      3.6

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.2

      Senior management

      3.1

      Career opportunities

      Tails.com has an employee rating of 3.7 out of 5 stars, based on 132 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tails.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      132 reviews
      5.0
      Mar 17, 2021

      Excellent company to work for

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team is great - work environment is excellent

      Cons

      Nothing I can think of

      avatar
      Tails.com Response
      5y
      Thank you so much for taking the time to leave us a review. It’s great to see that you’re enjoying working with our team and the work environment itself - we think it’s awesome too! Henrik Malmquist Head of People
      1.0
      Feb 20, 2021

      Avoid!

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      50% on good quality dog food, they really care about dogs.

      Cons

      Extremely stressful targets, management is completely useless, low pay, no diversity at all which is very strange for a company based in London, employees often burned out with targets but they won’t talk about it they fear for their job due to the current employment situation in UK. No empathy at all with the current situation and what people might feel it’s all about productivity you’re so stressed about targets people work extra time or don’t take breaks during the day not even lunch break. I won’t recommend it to people with anxiety they will destroy your self confidence. No professionalism at all.

      avatar
      Tails.com Response
      5y
      I’m very sorry to hear you feel this way. Giving our customers the best experience is very important but so is looking after our very talented team. I’d strongly encourage you to come and speak to either myself or your People Partner so that we can help support you. Let’s have a chat about your work situation to see how we can improve it based on your needs. Take care, Henrik Head of People
      1.0
      Feb 16, 2021

      Low salary

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly young team that appeared to have a good culture

      Cons

      Disorganised, high expectation for low wage

      avatar
      Tails.com Response
      5y
      Thank you for taking the time to share your experience with us. It’s good to hear that you enjoyed your team and the culture at tails.com. I appreciate your feedback about your salary - this is something that we continue to review on a regular basis. Many thanks, Henrik Head of People
      Viewing 97 - 99 of 132 Reviews
      Related searches: Tails.com jobs | Tails.com salaries | Tails.com benefits | Tails.com interviews
      ReviewsTails.com reviews

      Glassdoor has 142 Tails.com reviews submitted anonymously by Tails.com employees. Read employee reviews and ratings on Glassdoor to decide if Tails.com is right for you.