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      Tails.com

      Engaged Employer

      Tails.com reviews

      3.7

      62% would recommend to a friend

      (132 total reviews)

      Richard Howatson

      100% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      Tails.com has an employee rating of 3.7 out of 5 stars, based on 132 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tails.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      132 reviews
      4.0
      Apr 6, 2022

      Okay

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team spirit Progression Attention to detail

      Cons

      Customers High expectations Growing pains as company

      avatar
      Tails.com Response
      4y
      As is the nature of a hypergrowth business like ours, there are certainly going to be growing pains along the way and we’d really value any feedback you have for making this a more smooth process - please do speak with your manager or People Partner if there’s anything specific you’d like to share. However, it’s really pleasing to read that you’re seeing our team-spirited values in action and can see a clear path of progression at tails.com. Henrik Head of People
      5.0
      Mar 22, 2022

      Growth, opportunity and support

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Feeling of team and the support is fantastic. Opportunities are there if you want to work hard. Clear objectives regularly reviewed, clear picture of the direction of the business

      Cons

      None spring to mind currently

      avatar
      Tails.com Response
      4y
      Thanks for taking the time to share your feedback. At tails.com, we are trying to build a culture where people feel empowered to do the best work of their lives with us so I’m delighted that’s what you’ve experienced so far, and long may it continue. Henrik Head of People
      3.0
      Mar 15, 2022

      Pros and Cons, but on the whole a good business

      Cx specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote working Excellent training Helpful team

      Cons

      Salary isn't competitive Management is often confusing or disorganised Communication isn't a strong point

      avatar
      Tails.com Response
      4y
      Thank you for taking the time to share your feedback. While I’m glad to hear your training and experience of your team were pros. Reward is a key part of work, and while flexibility and training are part of the package, we continue to benchmark salary too. Our Customer Experience team reward packages were last updated on January 1st this year and we continue to stay competitive on this. We aim to be as transparent with our pack members as possible and take on board feedback from our weekly updates to the team and our engagement surveys. Henrik Head of People
      Viewing 103 - 105 of 132 Reviews
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      ReviewsTails.com reviews

      Glassdoor has 142 Tails.com reviews submitted anonymously by Tails.com employees. Read employee reviews and ratings on Glassdoor to decide if Tails.com is right for you.