Does Tails.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Tails.com employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Tails.com. This rating has been stable over the past 12 months.

How satisfied are employees working at Tails.com?

62% of Tails.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tails.com 4.2 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Tails.com?

Customer Experience Specialist (8) , Customer Service Representative (8) , CX Specialist (7) , Customer Service (4) , Manager (4) , Operations (3) , CRM Executive (2) , Head of Department (2) , Marketing Executive (2) , Software Engineer (2)

What are the pros of working at Tails.com according to real employee reviews?

"Great people and L&D." ((in 26 reviews)); "Brilliant team of talented people" ((in 16 reviews)); "Great culture and exposure to skills" ((in 15 reviews)); "If you have the drive and determination, the opportunities are endless." ((in 4 reviews)); "Amazing colleagues you can learn a lot from." ((in 4 reviews))

What are the cons of working at Tails.com according to real employee reviews?

"Less salary" ((in 9 reviews)); "No career progression unless you are friends with management or threaten to quit" ((in 6 reviews)); "Management are clueless" ((in 5 reviews)); "C Level leadership is extremely poor and top heavy." ((in 4 reviews)); "Not really a con, but the benefits could be a little better." ((in 3 reviews))

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Tails.com

Tails.com reviews

3.7

62% would recommend to a friend

(132 total reviews)

Richard Howatson

100% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Tails.com has an employee rating of 3.7 out of 5 stars, based on 132 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tails.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

132 reviews

5.0

Jul 3, 2025

Great company to work for

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

Remote environment, great managing and training

Cons

Experiencing Too many tech issues

3.0

Jun 20, 2025

Meh

Employee

Recommend

CEO approval

Business Outlook

Pros

Decent enough pay, some okay people

Cons

Alot of self absorbed people Development none existent L&D time barely there (if it is it's given to select few) Career progression is based on friends rather than skills

5.0

Jan 8, 2025

Smart people, kind souls and wanting to succeed

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The brain power is wonderful. Strategic thinkers who have depth of thought and drive to action. There is a kind intention from the pack - these are decent people! 9 Day fortnight Discount on the dog food

Cons

Richmond location Office space could be better

Viewing 13 - 15 of 132 Reviews

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Jobs at Tails.com

CRM Manager

Richmond, London, England

£37K - £43K /yr

(Glassdoor est.)

View job

Offline Marketing Executive

Richmond, London, England

Richmond, London, England

£47K - £75K /yr

(Glassdoor est.)

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Senior Devops Engineer

Richmond, London, England

£58K - £91K /yr

(Glassdoor est.)

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Senior Food Technologist - 12 Month FTC

Richmond, London, England

£37K - £55K /yr

(Glassdoor est.)

View job