It was bad from the beginning. Unless you're British and treat your boss as if they were your friends, you won't find a place in this company. So, if you're a foreigner, you may want to consider other options.
If you need to take your time to make sure you understand the procedures, they won't like it. You should already know everything.
They keep referring to the brand's "style" and when you ask them about it, they say "you'll pick it up" Truth is, they won't tell you and blame you for not knowing what their "tone" is.
You're told that most of your colleagues on the phone didn't pass probation in the 3 months the company give you as probation. They think this is good, but if they actually trained you and were serious about it, they would see that as a failure in the training process. I mean, if MOST people cannot finish their probation on time, whose fault is it? Hint: it's theirs but they'll blame it on you.
They already act self entitled as if they were huge but they're still a start up.
Be ready to see your "colleagues" being treated like kings and queens because of their metrics but if you achieve the top position while you're a newbie, no one will say a word.
Also, many people cheat, everyone knows and does nothing about it. When you know, you know how to make your numbers bigger than they actually are.
If you have mental health issues, like anxiety and depression, they will pretend to care but, in reality, this means they will try and make you leave.
Incompetent team leaders who know nothing about leading, will lie to you and then when (if!) questioned about it, they will deny everything and never take responsibility for their mistakes. Classic narcissistic behaviour.
Micromanaging at its best, with people thinking they own the place. And, of course, going to your boss instead of offering actual help if they consider you need it, as a first step.
I wouldn't believe the brilliant reviews here, they have been left by those who have been assigned to different teams other than being on the phone with crazy people, dealing with their awful, unprofessional delivery company that makes them lose a lot of money.
If you love and respect yourself, look somewhere else.
Don't offer me to talk about it Tails because I already tried and you did nothing about it. Shame.