Tails.com reviews

3.7

62% would recommend to a friend

(132 total reviews)

Richard Howatson

100% approve of CEO

53% positive business outlook

Tails.com has an employee rating of 3.7 out of 5 stars, based on 132 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tails.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

132 reviews
1.0
Sep 12, 2019
Recommend
CEO approval
Business Outlook

Pros

- Remote work - Some good people (but often they move to different team/leave company) - Free dog food

Cons

- Really bad for confidence and independence. Strict tone of voice rules, penalised for going off script. - Major quantity over quality attitude, which works for some people, but not at all made clear in interview process - Lack of progression opportunities - Unhelpful, unpleasant atmosphere created by the necessity to "reach targets" - Very hierarchical. Most management lacks competency to manage teams. - Call-centre feel to it

avatar
Tails.com Response
6y
Thanks for taking the time to share your experience -it’s really disappointing that you felt this way during your time here. It’s not the experience that we want any of our team to have. We want to give everyone at tails.com the development they crave and in order to do this, we give every employee training on how to drive their own development. For our Customer Experience team, we’ve been working on an in-house training programme specifically designed for them which will be rolled out very soon. Alongside this, every manager and leader has now completed our in-house management training programme to ensure they give our teams a great experience. Thanks once again for taking the time to give us your feedback, we take it seriously and it helps us make working at tails.com even better. Henrik Malmquist Head of People
2.0
Sep 12, 2024

Going downhill fast

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Dogs in office, some fun people

Cons

Pay is bad, tho directors are paid great but dont know anything

5.0
Jun 19, 2024

Exciting future

Recommend
CEO approval
Business Outlook

Pros

New vision which is compelling Clear plans to drive growth A culture that cares about people Many new people who were needed and show a lot of promise

Cons

The change from start up to a scaled business has been necessary but quite disruptive, as many people do not want to evolve to a more professionally run business

Viewing 19 - 21 of 132 Reviews

Glassdoor has 142 Tails.com reviews submitted anonymously by Tails.com employees. Read employee reviews and ratings on Glassdoor to decide if Tails.com is right for you.