Teladoc Health reviews

3.1

45% would recommend to a friend

(904 total reviews)
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Chuck Divita

44% approve of CEO

27% positive business outlook

Teladoc Health has an employee rating of 3.1 out of 5 stars, based on 904 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Teladoc Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

904 reviews
1.0
Jul 25, 2014

A company on a fast track to IPO based on fraud

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Its great to be a part of a healthcare company that actually helps people. The people from middle management and below are dedicated, excellent professionals and have been a pleasure to work with.

Cons

A platform that is under-developed, showing its age; so much has to be done manually because the technology just cannot keep up. A senior management team who focus on internal politics and protect their own rather than reward true talent and ability. A boys' club that only cares about their inner-circle. Very willing to cover up their financial performance even from the Board of Directors.

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Teladoc Health Response
10y
We are sorry that the person who posted this has an incorrect impression about Teladoc. Since July 2014 (the date of the post), Teladoc effected a successful IPO and reached a substantial industry milestone when it delivered its one millionth remote patient visit. Teladoc’s nationwide network of over 2,000 physicians and behavioral health professionals, on average, now complete one remote visit every minute, 24 hours a day. This would be impossible without highly automated systems. Teladoc has invested significantly in its systems, including a cutting-edge operations center in Texas employing over 500 people. Teladoc prides itself on being very transparent in its dealings with all constituents – most especially its board of directors! – and we do not believe the sentiments regarding senior management reflected in the post are shared by others.
1.0
Jul 12, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits and some other stuff

Cons

Management is clueless about how to effectively run this company or retain talent from the top down. Their lack of understanding of what their employees do, or how difficult and valuable the roles are (given the merging of three separate companies) is clear in their lack of direction, poor pay, and tanked stock price. And because they are clueless, they continue to hire from outside and/or promote people who will reinforce this confusion that is rampant throughout the organization, especially in the marketing department, where are there 3-4 director-level people for every individual contributor. Individual contributors cannot move up the ladder because they are the only ones who understand how to do the job they are in, and those who are promoted merely know how to talk the talk. C-Suite leadership is also incredibly tone-deaf. With the CEO bragging on a public call about his several multi-thousand-dollar cases of wine in his wine cellar. And the Chief Marketing Officer encouraging the team to contribute to their 401k by recounting that HR mentioned to her she was leaving money on the table by not contributing, and she stated that she was fortunate enough to not need a 401k, but we should all make sure to contribute!

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Teladoc Health Response
3y
We are disappointed this was your experience, thank you for your feedback.
1.0
Sep 29, 2021

RIP Livongo

Recommend
CEO approval
Business Outlook

Pros

- Telehealth is obviously the future and Teladoc is the major player in the industry.

Cons

This review is written by a former R&D employee who came over as part of the Livongo acquisition. Livongo was a great company, with solid executive leadership and I was proud to be part of that team and mission. Following our acquisition by Teladoc, it was clear that this isn't the place for me (or many of us) anymore. Livongo executive leadership is completely gone and we are left as part of a gross, corporate behemoth with a toxic and substandard company culture (and a continually declining stock price). - Leadership: I have very little faith in R&D leadership, Livongo was acquired for $18B because of our technology, yet all of our R&D leaders and key contributors are leaving. Something doesn't add up. - Culture: the company culture is just downright awful. While there have been a few warning signs beforehand, I felt our company culture shift overnight after the merger. Members from Livongo executive leadership are leaving one after another and empty messages from those remaining to "protect the culture" are going unanswered. I would not recommend that people join this company based on this culture deterioration alone.

Viewing 16 - 18 of 904 Reviews

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