Terminix Customer Service (CSR) reviews

2.7

60% would recommend to a friend

(89 total reviews)
avatar

Alain Moffroid

Not enough data to show CEO approval

56% positive business outlook

Customer Service (CSR) employees have rated Terminix with 2.7 out of 5 stars, based on 89 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an average working experience there. Terminix is rated 27% below average by Customer Service (CSR) professionals compared to other employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

89 reviews
1.0
Mar 11, 2023
Recommend
CEO approval
Business Outlook

Pros

It was pure torture everyday.

Cons

You had to continue to go to work.

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Terminix Response
3y
Thank you for sharing your feedback; promoting our values-based culture and working with colleagues to consistently enhance their experience is important to us. We hope you’ll reach out to myhr@terminix.com to discuss your concerns in more detail.
1.0
Feb 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Chance to win tons of gift cards and prizes

Cons

Had to push things customers didn’t need poor management lack of communication

3.0
Dec 31, 2022
Recommend
CEO approval
Business Outlook

Pros

It’s work from home. I enjoyed not having to commute to work

Cons

Management doesn’t know how to communicate and they don’t care about you The week I was fired my husband had passed out and was in the hospital and my grandmother passed away so I was out of work half the week.

Viewing 31 - 33 of 89 Reviews

Glassdoor has 2,071 Terminix reviews submitted anonymously by Terminix employees. Read employee reviews and ratings on Glassdoor to decide if Terminix is right for you.