Terminix Customer Service (CSR) reviews

2.7

60% would recommend to a friend

(89 total reviews)
avatar

Alain Moffroid

Not enough data to show CEO approval

56% positive business outlook

Customer Service (CSR) employees have rated Terminix with 2.7 out of 5 stars, based on 89 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an average working experience there. Terminix is rated 27% below average by Customer Service (CSR) professionals compared to other employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

89 reviews
1.0
Mar 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Ok pay, remote, provides equipment.

Cons

Terminix uses the outdated DOS system. Unprofessional, rushed training.

avatar
Terminix Response
3y
Thank you for taking the time to share feedback. We continue to invest in our world-class training opportunities for colleagues to promote professional development and career growth and welcome any additional comments you’d like to share at myhr@terminix.com.
5.0
Mar 14, 2023

Great people

Recommend
CEO approval
Business Outlook

Pros

Leadership actually tries to help

Cons

Some leadership just don't bother

avatar
Terminix Response
3y
Thank you for your years of service and for taking the time to share your feedback! We hope you’ll reach out to myhr@terminix.com to discuss your concerns in more detail.
2.0
Mar 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Bonuses are good and overtime

Cons

Management doesn’t care about customers

avatar
Terminix Response
3y
Thank you for sharing your feedback; colleague and customer experience is among our top priorities and we hope you’ll reach out to myhr@terminix.com to discuss your concerns in more detail.
Viewing 28 - 30 of 89 Reviews

Glassdoor has 2,071 Terminix reviews submitted anonymously by Terminix employees. Read employee reviews and ratings on Glassdoor to decide if Terminix is right for you.