Is Terminix a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at Terminix have rated their employer with 2.7 out of 5 stars in 89 Glassdoor reviews. This is a lower than average score with the overall rating of Terminix employees being 3.0 out of 5 stars. Search open Customer Service (CSR) Jobs at Terminix now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Terminix .

Does Terminix pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at Terminix with 2.7 out of 5 stars based on 89 anonymously submitted employee reviews. This is 16.9% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Terminix.

How happy are Customer Service (CSR) professionals working at Terminix?

60% of Customer Service (CSR) employees at Terminix would recommend their employer to a friend. This rating has increased by 56% in the past 12 months. Customer Service (CSR) professionals have also rated Terminix with a 3.1 rating for work-life-balance, 3.1 rating for diversity and inclusion, 2.9 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Terminix?

Pest Control Technician (212) , Outside Sales Representative (122) , Branch Manager (94) , Sales Representative (77) , Technician (70) , Service Manager (66) , Customer Service Representative (65) , Sales (52) , Termite Technician (48) , Outside Sales Professional (37) , Sales Associate (32) , OSP (30) , Pest Technician (30) , Senior Customer Service Representative (27) , Inside Sales Representative (25)

What are the pros of working at Terminix according to real employee reviews?

"pay was good and competitive" ((in 159 reviews)); "Good benefits and most of the guys were nice." ((in 125 reviews)); "Great people and very innovative" ((in 76 reviews)); "Good training and plenty of opportunity to advance" ((in 58 reviews)); "You are able to make good money but you have to be willing to put in the work." ((in 52 reviews))

What are the cons of working at Terminix according to real employee reviews?

"Poor management, The same Cinema all day" ((in 134 reviews)); "I guess the hours are long and you put in a lot of unnecessary work to get no where." ((in 89 reviews)); "You will have no work life balance" ((in 66 reviews)); "Managers don't care or follow up to make sure you are protected from chemical use." ((in 54 reviews)); "Upper management is atrocious." ((in 41 reviews))

Terminix Customer Service (CSR) reviews

2.7

60% would recommend to a friend

(89 total reviews)

Alain Moffroid

Not enough data to show CEO approval

56% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service (CSR) employees have rated Terminix with 2.7 out of 5 stars, based on 89 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an average working experience there. Terminix is rated 27% below average by Customer Service (CSR) professionals compared to other employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

89 reviews

5.0

Aug 21, 2023

Would Recommend

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great work space to grow in

Cons

Not enough time to really take it all in

Terminix Response

2y

Thank you for your service and for taking the time to share your feedback!

4.0

Jul 31, 2023

Great

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great company to work for

Cons

Metrics you have to meet sometimes are unrealistic.

Terminix Response

2y

Thanks so much for taking the time to share your feedback! If you have any additional feedback you’d like to share, please reach out to myhr@terminix.com.

5.0

Jul 25, 2023

Thanks

Customer service (csr)

Recommend

CEO approval

Business Outlook

Pros

Great supervisors who should be promoted

Cons

I don't recall besides favoritism issues for promoting ppl

Terminix Response

2y

Thank you for your years of service and for taking the time to share your feedback! If you have any additional feedback you’d like to share, please reach out to myhr@terminix.com.

Viewing 22 - 24 of 89 Reviews

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Jobs at Terminix

Customer Service Representative ( $16/hr Remote)

Customer Service Representative ( $16/hr Remote)

Customer Service Representative (Remote)

Customer Service Representative ( $16/hr Remote)

Customer Service Representative (Remote)

Terminix

Terminix Customer Service (CSR) reviews

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Would Recommend

Great

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