Does The CCS Companies pay their employees well?

According to anonymously submitted Glassdoor reviews, The CCS Companies employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at The CCS Companies. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at The CCS Companies?

65% of The CCS Companies employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The CCS Companies 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at The CCS Companies?

Customer Service Representative (11) , Customer Service Agent (7) , CSA - Customer Service Associate (3) , Debt Collector (3) , Manager (3) , CSA (2) , Client Service Representative (2) , Collector (2)

What are the pros of working at The CCS Companies according to real employee reviews?

"Benefits were good, lots of training." ((in 10 reviews)); "The people have always been friendly and I'm excited to go to work most days." ((in 8 reviews)); "Benefits are great, people are friendly even when professional, management keeps in touch and listens to even the lowest employee" ((in 7 reviews)); "Training is awesome, and everyone is understanding when you're new." ((in 5 reviews)); "Lovely people, great manager, the best work environment." ((in 4 reviews))

What are the cons of working at The CCS Companies according to real employee reviews?

"Disconnect between upper management and lowest people working the front lines." ((in 4 reviews)); "• The salary and incentives are not competitive." ((in 4 reviews)); "lack of communication, ineffective micromanagment." ((in 3 reviews)); "FAVORITISM, which might be considered as discrimination, often as age or in other ways is awful here, and might soon be an issue for human resources or taken to an outside, higher, level." ((in 2 reviews)); "Also certain employees are allowed to text or to to notify their supervisor by facebook that they will be late" ((in 2 reviews))

What are employees saying about The CCS Companies layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The CCS Companies layoffs and their outlook for job security at The CCS Companies in 2026.

What are the top reviewed The CCS Companies locations?

Portsmouth , Salem , Norwood , Newton , Phoenix , Rochester , Nashua , Beverly , Boston , Needham , Portsmouth

The CCS Companies reviews

3.6

65% would recommend to a friend

(114 total reviews)

Steven Sands

81% approve of CEO

66% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (114 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The CCS Companies has an employee rating of 3.6 out of 5 stars, based on 114 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The CCS Companies employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

114 reviews

5.0

Sep 11, 2017

Hard work pays off

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There is plenty of opportunity to move up within the company if you work hard. The paid time off is wonderful and more than most companies offer. The atmosphere is friendly and warm. There are always classes offered to learn something new, personally or professionally. Senior management have taken time to personally recognize employees. If you want to work for a company that challenges you and makes you want to stay and make a career, this is the place to look into. The opportunity is there to advance if you want it. Until now I couldn't say I've ever worked for a company where a senior member of management has personally thanked an employee for a job well done and shook their hand. That's a place I want to work.

Cons

Bonuses could be revised to account for the changes in opportunity and volume.

5.0

Jul 24, 2017

Great place to work!!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

CCS is family owned, they have good family values. One major pro is that they promote from within. If you are career oriented you will go far in this company. They also provide professional development training that goes outside of your regular position. I started as a temp associate and quickly moved up in the company. If your willing to work hard, you will be rewarded. Great PTO accrual and benefits. We haven't seen a raise in our medical premiums in two years, that is unheard of!! They do a lot of employee events to show appreciation. We have a pool table and ping pong table in the break room, great stress reliever!!

Cons

None, great place to work.

5.0

Jul 20, 2017

I've built a career here

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Came in as a customer service agent and was trained to be a supervsor. The people have always been friendly and I'm excited to go to work most days. Atmosphere is good, the cafeteria is really beneficial and the gym on site is nice. Very flexible managers and bosses, they care about your wellbeing

Cons

Sometimes the customers can be mean. Being on the computer for long ammounts of time can hurt your eyes

Viewing 61 - 63 of 114 Reviews

Jobs at The CCS Companies

Customer Service Agent - Salem 2026

Customer Service Agent - Portsmouth 2026

Desktop Support Specialist