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The Cake Bake Shop

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The Cake Bake Shop reviews

1.6

6% would recommend to a friend

(41 total reviews)
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Gwendolyn Rogers

11% approve of CEO

7% positive business outlook

The Cake Bake Shop has an employee rating of 1.6 out of 5 stars, based on 41 company reviews on Glassdoor which indicates that most employees have a poor working experience there. The The Cake Bake Shop employee rating is 57% below average for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

41 reviews
1.0
Feb 7, 2023
Recommend
CEO approval
Business Outlook

Pros

If all you want from a job is money- then it can be a good place to make it. The money can be great while dealing with the occasional stiffs of $500 checks. Some of the coworkers are nice too

Cons

Besides money everything else about this place is awful. The management and owner is horrible. They don’t care about their employees at all, everyone is just a number to them, hence why they can’t seem to keep anyone there long. They play favorites and don’t keep the same policies for every single person. They have unjustly fired several people and nothing can be done about it. It’s like a cult. It’s 2023 yet they want everyone to look exactly the same like robots. No tattoos, no piercings, earrings can only be small studs, no jewelry, “natural” hair color, hair can only be in a bun, no nail color besides a certain shade of pink and no long nails. They change their rules every couple months and expect everyone to be on board with all their power trips. The owner has been known to come in and not tip her servers. She thinks them working for her for 2$ an hour with no tip is acceptable. When addressing harassment to managers they do nothing unless they were “there to see it happen”. This place is just not how a restaurant should be run at all and no one is happy there except for the money. But I couldn’t live my life being miserable every day anymore. Also the shifts are so long it’s a majority of your day and you hardly have any free time besides to go to sleep and do it all again the next day. They also don’t allow employees to use the same bathroom as the guests on the main floor (which seems illegal to me but idk) and the only bathroom for us was three flights downstairs in a basement with only two single stalls which were full half the time and you had to wait which takes so much time away from your busy section as a server. I even heard from one person working there who was older that she had to wear a diaper to work because she had incontinence problems and couldn’t make it to that bathroom. That is horrible. They would say they want employees to give feedback and try to help make it a better work environment but when employees came to managers with problems they would get mad at them for speaking about issues and not hear anyone out. Or do anything. Also they pretty much need you to work for them all the time and devote your life to the company. They have been known to not let people limit their hours to three days a week. You have to work at least 4 to work there. But then again they play favorites and let others not follow that same rule.

2.0
Jan 23, 2023
Recommend
CEO approval
Business Outlook

Pros

I enjoy the people I work with and I've gained great customer service, retail experience. I've been able to interact with some amazing people (our customers) and I've learned even more skills through having to solve problems in the quickest way possible.

Cons

They tend to depend on their strong workers and allow the weak ones to slack. As someone who is a stronger worker there, I always have to pick up the mess. after some of my other coworkers 2-3 times harder, managers don't do much about it. It's a tight run ship there which is understandable but to the point that I continuously feel mentally and physically exhausted after each ship. There's also usually a lack of communication, which causes errors and problems and usually falls on the hosts' shoulders. Working in any restaurant isn't the easiest job, but I've worked a handful of jobs and have never worked at one that tires me the way this one does. Not to mention the anxiety and stress I feel before every shift.

5.0
Jan 22, 2023

wonderful!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great place to work and gret food

Cons

could be a little more understanding with scheduling

Viewing 25 - 27 of 41 Reviews

Glassdoor has 42 The Cake Bake Shop reviews submitted anonymously by The Cake Bake Shop employees. Read employee reviews and ratings on Glassdoor to decide if The Cake Bake Shop is right for you.