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The Chicago Lighthouse

Engaged Employer

The Chicago Lighthouse reviews

2.6

35% would recommend to a friend

(118 total reviews)
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Dr. Janet Szlyk

57% approve of CEO

43% positive business outlook

The Chicago Lighthouse has an employee rating of 2.6 out of 5 stars, based on 118 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Chicago Lighthouse employee rating is 30% below average for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

118 reviews
5.0
Mar 13, 2025

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- flexibility and accommodations - good pay - room for growth

Cons

Not much that I can think of!

1.0
Apr 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote from home option. Entry level

Cons

Don't work here even if your life depended on it!!!! Terrible, terrible leadership that only favors talkative, outgoing personalities. If your personality is of a more reserved nature, expect to be treated like an alien. Certain operating systems constantly, constantly!!! would not load properly, and you were looked at as the problem, and an inconvenience to leadership as a result. This is a terrible place to work if you do not have the right personality. Being a disabled veteran with restrictions on my personality, I thought this place would be understanding. Was I wrong!!!!! I would never recommend this place to any of my fellow disabled veterans, or anyone else for that matter. There is a reason why they are always hiring!!! Stay far, far away from this place!!!!!

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The Chicago Lighthouse Response
2y
Dear Call Center Representative: We appreciate your candor about your experience working at The Chicago Lighthouse, and we are deeply concerned about the issues you have raised in this forum. We place a priority on ensuring we foster a healthy, productive and fulfilling work environment for all of our employees, including our Veterans and people with disabilities, and are invested in working with staff to ensure any concerns or issues are addressed to create a positive work experience. It is to the benefit of both our individual employees and our organization to maintain open and honest communication on all matters, including workplace safety and culture. As such, I encourage employees requiring accommodations to make requests through their supervisors and, if necessary, through their HR representative. Our goal is to ensure every reasonable request for accommodation is met so that employees can have successful experiences. Additionally, any technical issues our employees experience should be raised with their direct supervisors and, if not addressed in a timely and sufficient manner, can also be brought to the attention of our HR and IT departments. If you are so inclined, please feel free to reach out to me to discuss specific instances you have experienced and to address ways in which we can create a positive work environment for all. Thank you, Mike Nicolai Chief Human Resources Officer
Viewing 16 - 18 of 118 Reviews

Glassdoor has 123 The Chicago Lighthouse reviews submitted anonymously by The Chicago Lighthouse employees. Read employee reviews and ratings on Glassdoor to decide if The Chicago Lighthouse is right for you.