Dream Job on the surface but a nightmare in reality
Pros
OK benefits, decent pay and time off.
Cons
1: In 2024 The Hartford took away the 40 hour PTO buy. This is a huge loss to the employees wellness. Granted the amount of PTO is still decent but not having that extra 40 hours of time off for the first time in so many years of employment made it very difficult to manage time. 2: The Hartford also did away with HSA contributions. Having a health savings account made the high medical deductible manageable. Not having that made things difficult. What's the point of having an HSA if only the employee can contribute to it? 3: Extremely poor management. All the way from the top down to the floor managers. Everyone is out for themselves. You're made to feel like just a number. Typical corporate atmosphere. On the surface The Hartford appears as a diverse company, all about being inclusive and employee focused. In reality the only thing they care about is making sure the higher ups don't lose their multi million dollar paychecks while the normal employee struggles all year to try and be a top performer only to get a 15cent raise if you're lucky. 4: Quick to terminate. The Hartford looks for ANY reason to terminate an employee. Anything from poor time management to performance. If you're not on board with dedicating your life to the company as the top priority then you're red flagged. In order to get in good with the company you need to work all the overtime that they call for. No complaints. No negative feedback. Nothing. You just need to accept that you don't matter and that the company is your god. 5: Favoritism rules the career growth. In order to go anywhere in the company you better know someone above you on a personal level. If you don't you better make sure you work all the overtime. Have the best metrics. Offer to run meetings and trainings. Submit guideline revisions. All while managing an unbearable amount of phone calls AND making base employee pay. 6: ALWAYS UNDERSTAFFED... I worked for the company near 20 years and every year they were understaffed. Even though they assure that they are not understaffed when actuality their business model is based off of paying the least amount they possibly can to the least amount of employees they can have on payroll. Between the phone volume and paperwork volume the employees are worked way beyond what the pay justifies.