The RealReal reviews

2.8

35% would recommend to a friend

(1,601 total reviews)

Rati Sahi Levesque

65% approve of CEO

35% positive business outlook

The RealReal has an employee rating of 2.8 out of 5 stars, based on 1,601 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Aug 10, 2021
Recommend
CEO approval
Business Outlook

Pros

You are surrounded by designer merchandise - constantly changing inventory in the stores which keeps it interesting. There is potential to learn a lot about the products, especially from knowledgable experts.

Cons

Growing pains are very prominent in the neighborhood stores. There is a lack of support for the store employees, and you feel abandoned by corporate at times. Some of the corporate team members are painfully rude, making you feel inferior. The CEM role needs major restructure - you are expected to hit a personal sales goal with no commission incentive, just fear of losing your job if you do not meet it. You also are salary and do not qualify for overtime, but are expected to work much more than 40 hours a week, especially in times of shortage. You are led to believe you will be only assisting on the sales floor, but that is 99% of the job, so if you don't like being in retail sales, avoid this role!

1.0
Aug 10, 2021

THEFAKEFAKE

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I can’t think of any

Cons

Monthly quota is impossible to hit and you need 90% for any commission payout - after raising it from 80% while the business is booming since the pandemic Management is disingenuous and don’t offer any support, basically throw you into it. NOT A HEALTHY TEAM ENVIRONMENT

3.0
Aug 9, 2021

Workplace

Recommend
CEO approval
Business Outlook

Pros

The realreal is simply a luxury thrift store, as a fashion studies major, I used this job to the best of my advantage.

Cons

However after lock down was uplifted which the realreal still encouraged people to work. Their was an increase of covid cases at work and iI felt uncomfortable to continue to work there. In addition it's not full time college student friendly.

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Glassdoor has 1,668 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.