The RealReal reviews

2.8

35% would recommend to a friend

(1,601 total reviews)

Rati Sahi Levesque

65% approve of CEO

35% positive business outlook

The RealReal has an employee rating of 2.8 out of 5 stars, based on 1,601 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Aug 4, 2021

Don’t

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

fashion industry, decent benefits, decent pay, and good coworkers with similar interests. There aren’t anymore pros sadly because this was not a good experience

Cons

TERRIBLE work life balance, the PTO policy is very confusing and muddled (seemingly on purpose), risk of Covid in large warehouse, unsanitary conditions for receivers, robotic like work, unreachable quotas, lack of professionalism, confusing training.. I could go on and on

avatar
The RealReal Response
4y
Thank you for your review. We appreciate you sharing your feedback with us. Improving our overall employee experience remains a top priority across all areas of the business. It is as important as ever to find a balance between work and personal life, so we welcome your thoughts and ideas to help us improve. In regards to your concerns about covid, our goal has been to navigating pandemic by prioritizing the health and well-being of each employee. Please feel free to send more specific feedback to trrfeedback@therealreal.com.
1.0
Aug 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Lots of great co workers! I wish there are more stable jobs available for photographers

Cons

Quotas might be able to meet but you cannot work like that for a long term. 40% of photo team were injured and I’m still struggling with the injury after two years

3.0
Jul 30, 2021
Recommend
CEO approval
Business Outlook

Pros

Beautiful store, good benefits, lots of small rewards when your store does well

Cons

Negative, miserable people. Very low pay for the expectations put on employees, horrible hours

avatar
The RealReal Response
4y
We appreciate you taking the time to share more about your experience at TRR! Please know we are continually seeking to improve our employee experience and your feedback will make a difference as we continue on this journey. In regards to pay, we regularly assess our compensation and benefits to ensure we are competitive in the marketplace. Please feel free to send any additional feedback directly to trrfeedback@therealreal.com
Viewing 1006 - 1008 of 1,601 Reviews

Glassdoor has 1,668 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.