The RealReal reviews

2.9

34% would recommend to a friend

(1,600 total reviews)

Rati Sahi Levesque

66% approve of CEO

34% positive business outlook

The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,600 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Dec 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Good learning, work life balance ,

Cons

Growth is limited. Stock value isn't great

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The RealReal Response
1y
Thank you for sharing your feedback. We’re glad to hear you valued the learning opportunities and work-life balance during your time with us. We understand that growth potential is important, and we’re always working to create more avenues for professional development and advancement within the company. If you ever have more thoughts or suggestions, please feel free to reach out to us at trrfeedback@therealreal.com. Thanks again for your feedback!
3.0
Dec 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexible PTO, bonuses monthly, uplifting work environment.

Cons

Goals created just out of reach so they don’t have to pay us, high turnover rate, extremely high number of calls to make about 90+ a day, lack of communication across all departments causing reoccurring issues.

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The RealReal Response
1y
Thank you for sharing your feedback. We’re glad to hear that you enjoyed the flexible PTO, monthly bonuses, and the uplifting work environment. We understand that meeting goals can sometimes be tough, and we’re always evaluating how we set targets to ensure they’re aligned with both our team’s success and the company’s objectives. We also recognize how important strong communication is, and we’re committed to improving processes and collaboration across departments to address any recurring issues. If you’d like to share any more thoughts or suggestions, feel free to reach out to us at trrfeedback@therealreal.com.
2.0
Nov 30, 2024

Vendor

Recommend
CEO approval
Business Outlook

Pros

Pretty easy to get a job here

Cons

Terrible work environment - mandatory overtime, low pay, short breaks, and high expectations.

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The RealReal Response
1y
Thank you for sharing your feedback. We're sorry to hear that your experience at The RealReal didn’t meet expectations. We understand your concerns about mandatory overtime, compensation, and break times. These are important issues, and we’re committed to evaluating and addressing them to ensure a better experience for all employees. Your input helps us make meaningful changes, and we appreciate you bringing these matters to our attention. If you'd like to discuss your experience further or have more suggestions, please feel free to reach out to trrfeedback@therealreal.com.
Viewing 145 - 147 of 1,600 Reviews

Glassdoor has 1,667 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.