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Thompson Child & Family Focus

Engaged Employer

Thompson Child & Family Focus reviews

3.6

61% would recommend to a friend

(83 total reviews)

Will Jones

55% approve of CEO

72% positive business outlook

Thompson Child & Family Focus has an employee rating of 3.6 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Thompson Child & Family Focus employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

83 reviews
1.0
Sep 25, 2023

Bad company

Recommend
CEO approval
Business Outlook

Pros

Monday-Friday Flexible schedule Terrific clients

Cons

Fake coworkers Hostile work environment Low pay Dangerous work environment

avatar
Thompson Child & Family Focus Response
1y
Thank you for your feedback. We're glad you valued the flexible schedule and our clients. We're concerned about the issues you mentioned and are committed to improving our work environment. We appreciate your feedback and wish you well in your future endeavors.
1.0
Sep 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Like other staff has mentioned on this forum, the kids are great they do often have challenging behaviors but that is expected, the kids will feed off of the staff most of the time so if RCS are using their background and working as trauma informed professionals, the days will go smooth. Making a difference in the childrens lives is the biggest pro to this job. The cottage therapist at select cottages are amazing and the recreational therapy program is doing their absolute best with what they have!

Cons

Thompson always excuses being understaffed, yet none of the prospective staff (okay, one) has yet to make it out of training in the six long months I have worked here. This place is sketchy in their practices and could not care less about their employees and, quite honestly, the children as well. The other RCS are amazing, but the supervisors, CEO, and COO could be more responsive and helpful (instead of responding "why did you copy me in this email". Supervisors spend less time in the cottages than they should to know what is happening. RCS has been made to stay past their scheduled time because the supervisor did not set a schedule (or put people on who explained they could not work already). Staff is always out of ratio, making it impossible to follow any restraint protocol, and the AWOL risk of children is very high due to there needing to be something for the kids to do and a lack of resources being given to them. You will be expected to stay late past your scheduled time and written up if you leave if staff is out of ratio (1:3). You have to find your coverage to use your PTO, or it will be denied (but how do you do this when they are understaffed), no lunch breaks for 12-hour shifts (not going to get food either), no 15 minutes breaks and no mental health days (which is a lot when you are breaking up fights every day). Honestly, I could go on and on. Staff are complacent as the system is so bad that no one can fix it without profound changes (like start all over). Also, you have to work EVERY SINGLE WEEKEND. (Su, M, T, W or W, Th, F, Sat) every other Wednesday.

avatar
Thompson Child & Family Focus Response
1y
Thank you for sharing your experience. We’re glad you recognize the positive impact our staff and programs have on the children. We also take your concerns seriously, particularly around staffing, scheduling, and support. We know there’s work to be done and your feedback is valuable. Again, thank you for sharing your concerns but also sharing your experiences in making a positive change in children's lives.
2.0
Aug 2, 2023

Horrible

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great clients and staff. Nice campus

Cons

Horrible leadership team, no support

avatar
Thompson Child & Family Focus Response
1y
Thank you for your feedback. We are glad you had a great experience with our clients, staff and the campus. We take your concerns seriously and appreciate your valuable input.
Viewing 7 - 9 of 83 Reviews

Glassdoor has 85 Thompson Child & Family Focus reviews submitted anonymously by Thompson Child & Family Focus employees. Read employee reviews and ratings on Glassdoor to decide if Thompson Child & Family Focus is right for you.