TicketNetwork reviews

2.8

28% would recommend to a friend

(206 total reviews)
avatar

Donald J. Vaccaro

31% approve of CEO

31% positive business outlook

TicketNetwork has an employee rating of 2.8 out of 5 stars, based on 206 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TicketNetwork employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

206 reviews
3.0
Jul 30, 2013

Comfortable.

Recommend
CEO approval
Business Outlook

Pros

Free lunch, relaxed atmosphere, opportunity to learn the latest technologies and techniques. The CEO is very down-to-earth and is often walking about talking to everyone, taking an interest in what we actually do. Great racial and ethnic diversity.

Cons

Weak management, poorly conceived company values, overly-political. There are cliques who have too much influence despite being populated by individuals who merely want to "get ahead" as opposed to those who are actually making a difference.

4.0
Jul 13, 2013

Great company to work for with great benefits

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

TicketNetwork is a growing company that still tries to give its employees that small startup feel, with currently active initiatives striving toward that goal. The company dress style is casual, but it doesn't impede people from doing their work. Department-level managers are open to suggestions on projects, and overall there is a very team-oriented, collaborative approach to major projects when appropriate. The company encourages employees to work hard, but it does understand work/life balance, and is flexible on hours worked if part of a day is needed to attend to personal matters. There is plenty of opportunity to advance within the company, as well as an entire start-up program meant to encourage new hires without a specific department destination in mind to explore the company before transferring to a department they'd like to work for on a more permanent basis. The company also has great benefits, including a full hot lunch, with mostly healthy snacks throughout the day, and even dinner for people who work at night. The game room area/swap shop, laundry room, and gym, parties on major holidays, onsite classes to improve skills, and extra-curricular clubs are also great. The personal time off policy is quite generous, and was recently modified to add up to two more weeks for people who have been there for several years. Finally, they have matching 401k, which practically nobody else does anymore. Overall, TicketNetwork is great place to work, with a lot of great people who work alongside you. Just expect to work hard and oftentimes wear multiples hats.

Cons

The interview process is very long, which can throw some people off at first, who may not have expected to stay almost an entire day.

4.0
Jul 5, 2013

Growing company with lots of opportunities for advancement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

TicketNetwork offers free daily lunch; an on-site gym; a place to do laundry; holiday celebrations/company parties; game room/area; and a free university to learn new skills. On top of that, the company has a flexible schedule (where working from home is sometimes an option), an overall relaxed atmosphere (no pant suits necessary), and chances for growth not only within your position, but within the company as a whole. It's possible to start here doing one thing and to move on as early as six months later, sometimes to try something entirely new. Most managers (or at least the ones I've worked with) have been open to new ideas, as well as willing to try to accommodate each worker, especially if you work hard and do well. While most departments have their own goals, you don’t have to worry about anyone breathing down your neck to achieve them. As with anything, I think a career with TN is all about what you make of it. If you take advantage of the amenities, work hard, strive to do well, and develop a great relationship with your co-workers/manager, you’ll feel happy and fulfilled.

Cons

Pay is not always competitive; work days are actually 9 hours, not 8, due to an unpaid lunch hour.

Viewing 202 - 204 of 206 Reviews

Glassdoor has 213 TicketNetwork reviews submitted anonymously by TicketNetwork employees. Read employee reviews and ratings on Glassdoor to decide if TicketNetwork is right for you.