Tom James Company reviews

3.8

70% would recommend to a friend

(892 total reviews)
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Todd Browne

90% approve of CEO

73% positive business outlook

Tom James Company has an employee rating of 3.8 out of 5 stars, based on 892 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tom James Company employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

892 reviews
2.0
Sep 8, 2020

I don't have any regrets, but wow

Recommend
CEO approval
Business Outlook

Pros

- Amazing people. I've been out of the company for over a year and I still talk and hang out with the people from my time there. - The all company meetings are a lot of fun! But I also enjoy the drinking culture, which, if you don't, the meetings may not be fun. It is a good excuse to get a nice outfit twice a year though for the formal nights. - Amazing clients. The rapport and relationships you build with the good ones are worth it. Most of them texted me after I quit to wish me well. - A lot of opportunities for travel, between training at their headquarters and the national meetings, it's a fun reason to get out of your home city.

Cons

- Where to begin. Long hours. LONG hours. Endless cold calling. Depending on your city, you're expected to solicit a lot of people for phone numbers on the street. I'd be sent out and not come back until I got a certain number of contacts that I could enter in my system and call later. - They advertise "choosing your own hours" but that doesn't happen until at least 4+ years into the company. If you're willing to play the long game, go for it. - I had an ambiguous set of health issues at the time and found out later that everyone training me thought I was milking it, despite me showing proof every time I had to leave early to go to a doctor. - They push creativity in getting clients but to their boundaries. When I expressed major discomfort in stopping people on the streets and was willing to go about other methods of finding a clientele, it just was not acceptable to my leader or any management. I also have a random string of phone numbers in my phone because of it (maybe a company cell phone should be considered here?) - The pay structure is just......odd. Also unless you hit gold in your first year, your paychecks are going to look rough. - It's "normal" to cry at work. It's almost bragged about amongst coworkers, talking about how much they cried in their first year. I never felt comfortable crying in front of other people before this job. - Management is either entirely hands-on or absent. I've seen leaders completely ignore their direct hires, or are gone for weeks at a time for either work or vacation. I've also seen management call people's parents when they've talked about quitting. It's inconsistent. - They literally put the Kool-Aid man in one of their presentations at our all-company meeting to encourage people to drink the Kool-Aid. At least they're not hiding it?

2.0
Jul 8, 2020
Recommend
CEO approval
Business Outlook

Pros

Met some great people there (other sales assistants)

Cons

If you are not a sales person you are treated like you're invisible. Most of the sales people are not friendly and won't look at you unless they want something from you. Not a welcoming or happy work environment, there was always drama and people talking behind each others back. While I was a "sales" assistant, I sometimes felt like a personal assistant with the tasks I was given. This is a multi level marketing company. They are constantly looking to recruit with little to no regard of who they are hiring. They will hire a bunch of salespeople and most of them quit within the first year. No room for growth unless you want to go into sales

5.0
Jul 9, 2019

Tremendous Growth

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Tom James gives you opportunity to build a business from the ground up, develop amazing relationships with my clients, and work and grow a team. This company is the best thing that has ever happened to me and I look forward to continue my journey with them

Cons

This job isn’t easy, but if you are looking to be challenged every day, grow a tremendous amount and willing to get paid for the work you put in than this job is for you

Viewing 88 - 90 of 892 Reviews

Glassdoor has 964 Tom James Company reviews submitted anonymously by Tom James Company employees. Read employee reviews and ratings on Glassdoor to decide if Tom James Company is right for you.