Does Touch Support pay their employees well?

According to anonymously submitted Glassdoor reviews, Touch Support employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Touch Support. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Touch Support?

41% of Touch Support employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Touch Support 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Touch Support?

Linux Support Technician (7) , Linux Technical Support (6) , Linux Systems Administrator (5) , Systems Administrator (4) , Accountant (3) , Customer Service Representative (3) , Finance Administrator (3) , Customer Support (2) , Junior Accountant (2) , Linux Technician (2)

What are the pros of working at Touch Support according to real employee reviews?

"excellent colleagues, 25 yrs or younger on average" ((in 7 reviews)); "Fully remote work, really friendly people (found a few good friends there), fun atmosphere even during busy periods" ((in 6 reviews)); "Coworkers are helpful" ((in 3 reviews))

What are the cons of working at Touch Support according to real employee reviews?

"Low salaries and unpredictable/non" ((in 14 reviews)); "Management is horrible and they will work you until Ou drop dead." ((in 10 reviews)); "Low pay compared to the field" ((in 6 reviews)); "No bonuses for holidays" ((in 5 reviews)); "Ignorant and absent middle management" ((in 3 reviews))

Touch Support reviews

3.2

41% would recommend to a friend

(69 total reviews)

Alex Korneyev

46% approve of CEO

21% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (69 reviews)

Touch Support has an employee rating of 3.2 out of 5 stars, based on 69 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Touch Support employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

69 reviews

5.0

Feb 20, 2017

Great Place to Learn & Grow

Customer support technician

Recommend

CEO approval

Business Outlook

Pros

- Training program - Flexibility on schedule - Helpful and Fun Co-workers - Promotion opportunities - Company Events - Business Goals are shared with everyone, and discussed, even lower level staff have a say and can help shape things

Cons

- Not much downtime - Push to meet KPIs and deadlines can be stressful sometimes

3.0

May 9, 2016

Support technican

Support technician

Recommend

CEO approval

Business Outlook

Pros

some people are great you can learn much if you are a beginner Great as a first out of college job can come to work in shorts.

Cons

low salary stressful no real insight in how to progress (or how bonuses are calculated) vacation days are not increasing the longer you work management has no ear for worker ideas (they really don't case what workers say)

5.0

Jan 14, 2016

Love the people I work with...

Customer support

Recommend

CEO approval

Business Outlook

Pros

The staff are by far the best We get beer, candy, and desserts sometimes Management is laid back

Cons

Small-ish company, everyone has a lot to do

Viewing 64 - 66 of 69 Reviews

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Jobs at Touch Support

Finance Administrator Trainee

United States

View job

Touch Support

Touch Support reviews

Company ratings over time

Reviews by job title

Great Place to Learn & Grow

Support technican

Love the people I work with...

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Jobs at Touch Support