TransPerfect reviews

3.0

40% would recommend to a friend

(2,860 total reviews)

Phil Shawe

44% approve of CEO

32% positive business outlook

TransPerfect has an employee rating of 3.0 out of 5 stars, based on 2,860 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TransPerfect employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Sep 29, 2014
Recommend
CEO approval
Business Outlook

Pros

I've made some great friends at this company (none of which stayed at TransPerfect for long).

Cons

Whatever you do, no matter how desperate you are for a job - DO NOT WORK here. Hold out for something better. This company is literally the worst. Even the CEOs, Liz and Phil, are fighting (research it on public news) and aren't allowed to contact each other. They keep the company private so that they can withdraw cash for their personal use at will. The pay is a joke to begin with, and for someone living in NY, completely unacceptable. But when you consider the amount of extra hours they force you to work, often 12+ hours, without a real lunch break, the pay is probably at minimum wage. You are not allowed to take PTO if someone else already takes it on the same day, even if you request it months in advance. This company just has poor business practices all around, and its "team leads" and "Department Managers" doesn't know how to manage. It lies and cheats its contract linguists, who often must give a 100% discount on work (or risk getting blacklisted), even though the client didn't really complain. Turnover is incredibly high, I haven't met a single person who actually enjoys their job at TPT. Employees get treated like dirt, and the work itself is absolutely uninteresting (mostly emailing files around), but due to the absurd deadlines and workload, it becomes highly stressful. Worst of all, there is no career path. What you learn here cannot be applied outside of TransPerfect, and it's hard to look for another job because a) you don't gain any skills here that can be applied elsewhere and b) you work such long hours that you do not have time to look, let alone interview anywhere else. I've since finally left the job for a much higher paying, more rewarding, and less stressful job, and I couldn't be happier. It'll only be a matter of time before this company goes under, not because the industry is failing, but due to poor management. Career opportunities? - None. Compensation & Benefits? - haha, not here. Work/life balance? Forget it, you'll be working in the office until 9pm at least. Sometimes midnight. Senior Management? - A joke. Even the co-CEOs don't get along. Culture & Values? - this place is hell.

1.0
Aug 7, 2014

Just Awful

Recommend
CEO approval
Business Outlook

Pros

The Keurig, and knowing that most everyone else in the office constantly feels as worthless and defeated as you do

Cons

Upper Management consists of soul eating demons and in order for you to succeed you must sell yourself to become one of them. I have never been treated so horribly in a work environment, nor been expected to treat others equally so

2.0
Aug 30, 2013
Recommend
CEO approval
Business Outlook

Pros

-The CEOs care about their people and push them to improve, but may not know how poorly sales management operates. -Young, ambitious and resilient colleagues. -Transparent sales reporting with good visibility. -The "own your own business" model can be too much work at times, but great experience. -Proactivity is admired and rewarded. -Strong marketing department and investment in business development activities. -Well planned sales conferences.

Cons

-TransPerfect blocks Glassdoor on company computers. -Rule by fear, mental abuse and intense micro management. The inner circle generally hides behind cynical emails. You need to tune it out to function normally at work. -NY TPT sales management considers yelling, attitude, snide remarks, huffing, talking negatively about others, and "problem child" lists acceptable ways to treat employees. Senior sales management from other offices should also be feared. -Management dangles the carrot in front of hungry reps to sell them on the pipe dream of endless income. Most work thanklessly around the clock for years, but leave because they get burned out. The results of their hard labor are gifted to those who stay around long enough. -Fake false sense of urgency from management due to poor planning or random immediate requests. -Always a quid pro quo mentality. -Posh facades, aviator sunglasses, and being openly hung over at meetings gets more traction with management than solid business acumen. -I only heard from my manager when they wanted something or had a problem. If you don't suck up to fit in, you're just a number to them. -The sales team has a revolving door. The rich get richer by churning through those in their pyramid who build and manage business for them for a meager salary. -Many sales managers are too busy to give meaningful guidance, oversight, or show they care. Immediate results are expected and barely recognized. -On top of 24/7 end-to-end sales/account management, making contact lists, printing 1,500 mailer letters, and manually stuffing 1,500 envelopes is slave labor; not something nearly everyone in sales is required to do weekly. -Management wants you to respond instantly to clients at any hour, which builds unsustainable and unnecessary expectations. No emphasis on a healthy work-life balance; just live for and die for the Client. -You only get paid commission after your client pays their bill. If clients pay late, you lose commission. As more time passes, you lose a lot more. If you don't make mandatory markup requirements, you also lose commission. Highway robbery. -Way too much email volume because you're forced to be on irrelevant global distribution lists. -Cockroaches and fruit flies repeatedly found on the sales floor.

Viewing 97 - 99 of 2,860 Reviews

Glassdoor has 4,283 TransPerfect reviews submitted anonymously by TransPerfect employees. Read employee reviews and ratings on Glassdoor to decide if TransPerfect is right for you.