Does Transcom WorldWide pay their employees well?

According to anonymously submitted Glassdoor reviews, Transcom WorldWide employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Transcom WorldWide. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Transcom WorldWide?

40% of Transcom WorldWide employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Transcom WorldWide 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Transcom WorldWide?

Customer Service Representative (391) , Customer Service Representative (CSR) (183) , Technical Support Representative (83) , Technical Support (63) , Team Leader (57) , Technical Support Advisor (45) , Customer Service Agent (44) , Tech Support (28) , Technical Support Specialist (27) , Tech Support Representative (23) , IOS Technical Support Advisor (20) , Call Center Agent (19) , Customer Service (18) , Customer Support Representative (16) , Customer Service (CSR) (14)

What are the pros of working at Transcom WorldWide according to real employee reviews?

"Work from home role is good" ((in 181 reviews)); "Good benefits as they care for their employees and their families" ((in 92 reviews)); "Training was good and paid." ((in 79 reviews)); "Great people and friends" ((in 72 reviews)); "good colleagues and basically that is it" ((in 60 reviews))

What are the cons of working at Transcom WorldWide according to real employee reviews?

"The salaries are low and you have to work from 6 am till 10 pm depending on your schedule" ((in 140 reviews)); "Low pay at my time of employment but I believe this is no longer the case." ((in 90 reviews)); "stressfull no work life balance" ((in 27 reviews)); "Strict on Punctuality Hard to request time off Easy to Cap out and making it hard to progress within the company" ((in 26 reviews)); "No pay raise or bonuses." ((in 21 reviews))

What are employees saying about Transcom WorldWide layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Transcom WorldWide layoffs and their outlook for job security at Transcom WorldWide in 2026.

What are the top reviewed Transcom WorldWide locations?

Denver , San Antonio , Atlanta , Houston , New York , Raleigh , Orlando , Charlotte , Dallas , Columbia , Remote , Tunis , Detroit , Greensboro , Jacksonville , Greenville , Phoenix , Oklahoma City , Louisville , Columbus , Los Angeles , Las Vegas , Tampa , Augusta , Montgomery , Newport News , Virginia Beach , Saint Louis , Roxboro , Fayetteville

Transcom WorldWide reviews

2.9

40% would recommend to a friend

(2,064 total reviews)

Brian Johnson

46% approve of CEO

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

2.7

Culture & values

2.7

Work/Life balance

2.7

Career opportunities

2.6

Compensation and benefits

2.5

Senior management

Transcom WorldWide has an employee rating of 2.9 out of 5 stars, based on 2,064 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Transcom WorldWide employee rating is 24% below average for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Jan 23, 2025

Terrible place to work if you value mental health

Ios senior advisor

Recommend

CEO approval

Business Outlook

Pros

Depending on the project the pay is usually way higher than minimum wage

Cons

Everything outside of the pay. It is impossible to get time off. You are threatened with your job because people arent satisfied with the companies policies and ultimately it will cost you your job as you cant control how many angry people you cant calm down, you ARE chewed out and screamed at daily with no fail Apple customers are the most entitled people on the planet and they WILL get you fired

Transcom WorldWide Response

1y

Thank you for sharing your thoughts. We value all feedback from our employees as it helps us identify areas for improvement and ensure a positive workplace. We are committed to ongoing growth and appreciate your contribution to that process.

2.0

Jan 7, 2025

Toxic Team Leaders

Ios technical advisor

Recommend

CEO approval

Business Outlook

Pros

Pay is decent Customers are mostly great, it's not often you get an abusive customer. systems are easy to learn Medical Leave is easy to access

Cons

Team Leaders are required to find 2 things wrong or to improve on in each call they listen to for QA, even if the call is perfect following the call flow. Team leaders don't care about your job, only theirs and often threaten write ups. They yell at everyone and don't want to take the time to help when needed.

Transcom WorldWide Response

1y

Thank you for sharing your thoughts. We value all feedback from our employees as it helps us identify areas for improvement and ensure a positive workplace. We are committed to ongoing growth and appreciate your contribution to that process.

3.0

Nov 6, 2019

Work here if you have nothing better to do but don’t set your expectations so high.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Easy to get in. Work at home. Pays better than other work from home jobs that involves answering the phone.

Cons

Training is terrible. I felt rushed and thrown to the wolves after training. Not given enough time to practice what was taught.

Transcom WorldWide Response

6y

Employee feedback helps us identify areas of opportunity for improvement. Thank you for taking the time to share . Our leadership staff is here to support you, so please speak with your manager if you have questions or concerns. They can help ensure you have the info and tools needed to succeed ! We're glad you're part of the Transcom family!

Viewing 43 - 45 of 2,064 Reviews

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Jobs at Transcom WorldWide

Technical and Customer Experience Advisor - Work From Home - US

Technical Support - AI Chat and Email - Onsite Greenville, SC