Question 1

Is Transcom WorldWide a good company to work for as a Customer Service (CSR)?

Accepted Answer

Customer Service (CSR) professionals working at Transcom WorldWide have rated their employer with 2.6 out of 5 stars in 534 Glassdoor reviews. This is a lower than average score with the overall rating of Transcom WorldWide employees being 2.9 out of 5 stars. Search open Customer Service (CSR) Jobs at Transcom WorldWide now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Transcom WorldWide.

Question 2

Does Transcom WorldWide pay Customer Service (CSR) employees well?

Accepted Answer

Customer Service (CSR) professionals rate their compensation and benefits at Transcom WorldWide with 2.5 out of 5 stars based on 534 anonymously submitted employee reviews. This is 3.9% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Transcom WorldWide.

Question 3

How happy are Customer Service (CSR) professionals working at Transcom WorldWide?

Accepted Answer

37% of Customer Service (CSR) employees at Transcom WorldWide would recommend their employer to a friend. This rating has decreased by 18% in the past 12 months. Customer Service (CSR) professionals have also rated Transcom WorldWide with a 2.4 rating for work-life-balance, 3.3 rating for diversity and inclusion, 2.5 rating for culture and values and 2.4 rating for career opportunities.

Question 4

What are the top reviewed jobs at Transcom WorldWide?

Accepted Answer

Customer Service Representative (391), Customer Service Representative (CSR) (184), Technical Support Representative (83), Technical Support (63), Team Leader (57), Technical Support Advisor (45), Customer Service Agent (44), Tech Support (28), Technical Support Specialist (27), Tech Support Representative (23), IOS Technical Support Advisor (20), Call Center Agent (19), Customer Service (18), Customer Support Representative (16), Customer Service (CSR) (14)

Question 5

What are the pros of working at Transcom WorldWide according to real employee reviews?

Accepted Answer

"Work from home role is good" ((in 176 reviews)); "Good benefits as they care for their employees and their families" ((in 100 reviews)); "Great people and friends" ((in 73 reviews)); "Training is good and fun." ((in 67 reviews)); "Great colleagues and no extra hours/work needed." ((in 61 reviews))

Question 6

What are the cons of working at Transcom WorldWide according to real employee reviews?

Accepted Answer

"The salaries are low and you have to work from 6 am till 10 pm depending on your schedule" ((in 137 reviews)); "Low pay at my time of employment but I believe this is no longer the case." ((in 90 reviews)); "stressfull no work life balance" ((in 29 reviews)); "Strict on Punctuality Hard to request time off Easy to Cap out and making it hard to progress within the company" ((in 24 reviews)); "Bad bonus structure" ((in 19 reviews))

Transcom WorldWide

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I had the worst recruitment process and salary with Transcom

I got sick during the training and was confined in hospital promised after got confined will be referred to other LOB

1.5 years at Skype's customer support in the billing team, dealing with payment issues, refunds via e-mail and chat.

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