Does Transcom WorldWide pay their employees well?

According to anonymously submitted Glassdoor reviews, Transcom WorldWide employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Transcom WorldWide. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Transcom WorldWide?

39% of Transcom WorldWide employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Transcom WorldWide 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Transcom WorldWide?

Customer Service Representative (391) , Customer Service Representative (CSR) (184) , Technical Support Representative (83) , Technical Support (63) , Team Leader (57) , Technical Support Advisor (45) , Customer Service Agent (44) , Tech Support (28) , Technical Support Specialist (27) , Tech Support Representative (23) , IOS Technical Support Advisor (20) , Call Center Agent (19) , Customer Service (18) , Customer Support Representative (16) , Customer Service (CSR) (14)

What are the pros of working at Transcom WorldWide according to real employee reviews?

"Work from home role is good" ((in 176 reviews)); "Good benefits as they care for their employees and their families" ((in 100 reviews)); "Great people and friends" ((in 73 reviews)); "Training is good and fun." ((in 67 reviews)); "Great colleagues and no extra hours/work needed." ((in 61 reviews))

What are the cons of working at Transcom WorldWide according to real employee reviews?

"The salaries are low and you have to work from 6 am till 10 pm depending on your schedule" ((in 137 reviews)); "Low pay at my time of employment but I believe this is no longer the case." ((in 90 reviews)); "stressfull no work life balance" ((in 29 reviews)); "Strict on Punctuality Hard to request time off Easy to Cap out and making it hard to progress within the company" ((in 24 reviews)); "Bad bonus structure" ((in 19 reviews))

What are employees saying about Transcom WorldWide layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Transcom WorldWide layoffs and their outlook for job security at Transcom WorldWide in 2026.

What are the top reviewed Transcom WorldWide locations?

Denver , San Antonio , Atlanta , Houston , New York , Raleigh , Orlando , Charlotte , Dallas , Columbia , Remote , Tunis , Detroit , Greensboro , Jacksonville , Greenville , Phoenix , Oklahoma City , Louisville , Columbus , Los Angeles , Las Vegas , Tampa , Augusta , Montgomery , Newport News , Virginia Beach , Saint Louis , Roxboro , Fayetteville

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Transcom WorldWide

Transcom WorldWide reviews

2.9

39% would recommend to a friend

(685 total reviews)

Brian Johnson

45% approve of CEO

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

2.7

Culture & values

2.7

Work/Life balance

2.6

Compensation and benefits

2.6

Career opportunities

2.5

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

685 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Feb 3, 2021

Good commany

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Decent salary, good team and environment

Cons

Need more flexibility in working hours.

3.0

Jan 29, 2021

Unirganized and overwhelming

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Decent pay Get to choose one day off during weekends

Cons

Training was unorganized To much information in a short time before tossed on phones

Transcom WorldWide Response

Thank you for taking the time to share your feedback. We offer comprehensive virtual training tailored to each specific job opening to prepare our new employees to succeed in their role and our fast-paced industry. However, we are always seeking opportunities to improve and would welcome any specific examples of what you struggled with during your time at Transcom. We invite you to share any additional feedback at: WAH@Transcom.com.

4.0

Jan 26, 2021

A little stressful, but open to movement

Technical advisor

Recommend

CEO approval

Business Outlook

Pros

A lot of room for movement and fast at home work pretty good pay for an at home job at least from my experience don't have to do sales or anything like that Nice monthly bonuses

Cons

The software breaks a lot The metrics can be a little hard to upkeep, but not impossible like some people seem to think It's a lot of luck, bad customers, a bad team lead, a bad trainer could all ruin it for you from what I hear

Transcom WorldWide Response

We are passionate about people. This includes a passion for developing and supporting our employees. We strive to promote internally whenever possible, and agree that we have many opportunities for career advancement. We are always seeking opportunities to improve our ways of working to ensure our employees have the support they need to thrive and we appreciate you taking the time to share your feedback.

Viewing 526 - 528 of 685 Reviews

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Jobs at Transcom WorldWide

Technical and Customer Experience Advisor - Work From Home - US

Technical Support - AI Chat and Email - Onsite Greenville, SC

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Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Good commany

Unirganized and overwhelming

A little stressful, but open to movement

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