Transcom WorldWide reviews

2.9

39% would recommend to a friend

(684 total reviews)
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Brian Johnson

45% approve of CEO

31% positive business outlook

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684 reviews

Reviews about "Compensation"

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3.0
Jul 25, 2012
Recommend
CEO approval
Business Outlook

Pros

Great people and supervisors, large virtual classroom network for help and support. Well maintained information on how to handle each particular call and tech support.

Cons

Out of date telephone, triage and network operating systems contributes to SLOW handle times and upset customers. No foreseeable update in the works and it negatively affects QA results and customer satisfaction.

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Transcom WorldWide Response
3y
Thank you for your review and appreciate your feedback. It helps us make better policy decisions and work/life balance for our employees in the future.
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