Is Transcom WorldWide a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at Transcom WorldWide have rated their employer with 2.4 out of 5 stars in 163 Glassdoor reviews. This is a lower than average score with the overall rating of Transcom WorldWide employees being 2.9 out of 5 stars. Search open Customer Service Representative CSR Jobs at Transcom WorldWide now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Transcom WorldWide .

Does Transcom WorldWide pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at Transcom WorldWide with 2.4 out of 5 stars based on 163 anonymously submitted employee reviews. This is 8% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Transcom WorldWide.

What are the top reviewed jobs at Transcom WorldWide?

Customer Service Representative (391) , Customer Service Representative (CSR) (184) , Technical Support Representative (83) , Technical Support (63) , Team Leader (57) , Technical Support Advisor (45) , Customer Service Agent (44) , Tech Support (28) , Technical Support Specialist (27) , Tech Support Representative (23) , IOS Technical Support Advisor (20) , Call Center Agent (19) , Customer Service (18) , Customer Support Representative (16) , Customer Service (CSR) (14)

What are the pros of working at Transcom WorldWide according to real employee reviews?

"Work from home role is good" ((in 174 reviews)); "good benefits and overtime incentives" ((in 86 reviews)); "Training is good and fun." ((in 76 reviews)); "Great people and friends" ((in 69 reviews)); "Great colleagues and no extra hours/work needed." ((in 62 reviews))

What are the cons of working at Transcom WorldWide according to real employee reviews?

"The salaries are low and you have to work from 6 am till 10 pm depending on your schedule" ((in 138 reviews)); "poor management; not open for inovations;" ((in 95 reviews)); "Low pay at my time of employment but I believe this is no longer the case." ((in 89 reviews)); "stressfull no work life balance" ((in 29 reviews)); "Strict on Punctuality Hard to request time off Easy to Cap out and making it hard to progress within the company" ((in 27 reviews))

Skip to content Skip to footer

Notifications

Transcom WorldWide

Transcom WorldWide Customer Service Representative CSR reviews

2.4

19% would recommend to a friend

(163 total reviews)

Brian Johnson

26% approve of CEO

20% positive business outlook

Ratings by category

3.1

Diversity & inclusion

2.4

Culture & values

2.4

Compensation and benefits

2.2

Work/Life balance

2.2

Career opportunities

2.0

Senior management

Customer Service Representative (CSR) employees have rated Transcom WorldWide with 2.4 out of 5 stars, based on 163 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an average working experience there. Transcom WorldWide is rated 37% below average by Customer Service Representative (CSR) professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

163 reviews

5.0

May 21, 2021

CSR position

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Excellent opportunities for promotion and growth.

Cons

Internal missmanagement and occasional lack of communication, but that is easily rectified.

Transcom WorldWide Response

Thank you for your review. We love hearing from current and former employees to make our employees happier and more supported.

3.0

Apr 23, 2021

A fine job for stay at home moms

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

I was able to work from home. The pay was okay, however, for that job it probably should be more. Did get bonuses at the end of the month. I did have consistent work which was nice.

Cons

low pay, no 401(k), and not the best health insurance

Transcom WorldWide Response

Thank you for your honest feedback. We take employee feedback seriously and consider it when making any updates or changes in company policy.

3.0

Mar 23, 2021

Good company for starters

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good benefits upon regularization. Good environment

Cons

There are no cons for me because this is a good company

Transcom WorldWide Response

Thank you for your review. We appreciate you taking the time to give us your feedback.

Viewing 154 - 156 of 163 Reviews

Top companies for "Compensation and Benefits" near you

Market Street Talent

4.4★Compensation & Benefits

Anzy Global

3.8★Compensation & Benefits

CGT Staffing

3.7★Compensation & Benefits

Personnel Partners

3.7★Compensation & Benefits

Jobs at Transcom WorldWide

Technical and Customer Experience Advisor - Work From Home - US

Technical Support - AI Chat and Email - Onsite Greenville, SC

Transcom WorldWide reviews FAQs

Transcom WorldWide reviews Transcom WorldWide Customer Service Representative (CSR) reviews

Transcom WorldWide

Transcom WorldWide Customer Service Representative CSR reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

CSR position

A fine job for stay at home moms

Good company for starters

Top companies for "Compensation and Benefits" near you

Jobs at Transcom WorldWide

Transcom WorldWide reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Transcom WorldWide reviews FAQs

Jobs at Transcom WorldWide