Item: Transcom WorldWide
Rating: 4
Author: Former employee - Customer Service Representative (CSR)

Question 1

Is Transcom WorldWide a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at Transcom WorldWide have rated their employer with 2.4 out of 5 stars in 163 Glassdoor reviews. This is a lower than average score with the overall rating of Transcom WorldWide employees being 2.9 out of 5 stars. Search open Customer Service Representative CSR Jobs at Transcom WorldWide now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Transcom WorldWide.

Question 2

Does Transcom WorldWide pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at Transcom WorldWide with 2.4 out of 5 stars based on 163 anonymously submitted employee reviews. This is 8% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Transcom WorldWide.

Question 3

How happy are Customer Service Representative CSR professionals working at Transcom WorldWide?

Accepted Answer

19% of Customer Service Representative CSR employees at Transcom WorldWide would recommend their employer to a friend. This rating has decreased by 15% in the past 12 months. Customer Service Representative CSR professionals have also rated Transcom WorldWide with a 2.2 rating for work-life-balance, 3.1 rating for diversity and inclusion, 2.4 rating for culture and values and 2.2 rating for career opportunities.

Question 4

What are the top reviewed jobs at Transcom WorldWide?

Accepted Answer

Customer Service Representative (391), Customer Service Representative (CSR) (184), Technical Support Representative (83), Technical Support (63), Team Leader (57), Technical Support Advisor (45), Customer Service Agent (44), Tech Support (28), Technical Support Specialist (27), Tech Support Representative (23), IOS Technical Support Advisor (20), Call Center Agent (19), Customer Service (18), Customer Support Representative (16), Customer Service (CSR) (14)

Question 5

What are the pros of working at Transcom WorldWide according to real employee reviews?

Accepted Answer

"Work from home role is good" ((in 174 reviews)); "good benefits and overtime incentives" ((in 86 reviews)); "Training is good and fun." ((in 76 reviews)); "Great people and friends" ((in 69 reviews)); "Great colleagues and no extra hours/work needed." ((in 62 reviews))

Question 6

What are the cons of working at Transcom WorldWide according to real employee reviews?

Accepted Answer

"The salaries are low and you have to work from 6 am till 10 pm depending on your schedule" ((in 138 reviews)); "poor management; not open for inovations;" ((in 95 reviews)); "Low pay at my time of employment but I believe this is no longer the case." ((in 89 reviews)); "stressfull no work life balance" ((in 29 reviews)); "Strict on Punctuality Hard to request time off Easy to Cap out and making it hard to progress within the company" ((in 27 reviews))

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