Does Transcom WorldWide pay their employees well?

According to anonymously submitted Glassdoor reviews, Transcom WorldWide employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Transcom WorldWide. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Transcom WorldWide?

39% of Transcom WorldWide employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Transcom WorldWide 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Transcom WorldWide?

Customer Service Representative (391) , Customer Service Representative (CSR) (184) , Technical Support Representative (83) , Technical Support (63) , Team Leader (57) , Technical Support Advisor (45) , Customer Service Agent (44) , Tech Support (28) , Technical Support Specialist (27) , Tech Support Representative (23) , IOS Technical Support Advisor (20) , Call Center Agent (19) , Customer Service (18) , Customer Support Representative (16) , Customer Service (CSR) (14)

What are the pros of working at Transcom WorldWide according to real employee reviews?

"Work from home was nice" ((in 178 reviews)); "Good benefits as they care for their employees and their families" ((in 89 reviews)); "Training was good and paid." ((in 77 reviews)); "Great people and friends" ((in 70 reviews)); "Great colleagues and no extra hours/work needed." ((in 59 reviews))

What are the cons of working at Transcom WorldWide according to real employee reviews?

"The salaries are low and you have to work from 6 am till 10 pm depending on your schedule" ((in 135 reviews)); "Low pay at my time of employment but I believe this is no longer the case." ((in 89 reviews)); "stressfull no work life balance" ((in 30 reviews)); "Strict on Punctuality Hard to request time off Easy to Cap out and making it hard to progress within the company" ((in 24 reviews)); "No bonuses." ((in 22 reviews))

What are employees saying about Transcom WorldWide layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Transcom WorldWide layoffs and their outlook for job security at Transcom WorldWide in 2026.

What are the top reviewed Transcom WorldWide locations?

Denver , San Antonio , Atlanta , Houston , New York , Raleigh , Orlando , Charlotte , Dallas , Columbia , Remote , Tunis , Detroit , Greensboro , Jacksonville , Greenville , Phoenix , Oklahoma City , Louisville , Columbus , Los Angeles , Las Vegas , Tampa , Augusta , Montgomery , Newport News , Virginia Beach , Saint Louis , Roxboro , Fayetteville

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Transcom WorldWide

Transcom WorldWide reviews

2.9

39% would recommend to a friend

(2,065 total reviews)

Brian Johnson

45% approve of CEO

30% positive business outlook

Ratings by category

3.4

Diversity & inclusion

2.7

Culture & values

2.7

Work/Life balance

2.6

Compensation and benefits

2.6

Career opportunities

2.5

Senior management

Transcom WorldWide has an employee rating of 2.9 out of 5 stars, based on 2,065 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Transcom WorldWide employee rating is 24% below average for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Feb 25, 2016

A job for a while.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Transcom is very flexible regarding special wishes, shift changes and days off if needed.

Cons

The training class in the beginning was pretty basic and I didn't feel well prepared for handling customer inquiries on the phone. After the training we had very little floor support. During the training it was also promised that we get a bonus on top of the salary (minimum wage) after the probation. This has never happened. Since I started working for Transcom I have never received any personal feedback about my quality in the calls. The only feedback talks are about minor things (handling time, sales, etc.).

4.0

Feb 22, 2016

employment overview

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

working with this company motivated me to the real world of a BPO company where you could develop self esteem, friendship, excellence, camaraderie.

Cons

in my experience as CSR at transcom I didn't see anything issue about the company

4.0

Feb 16, 2016

very good

Call center customer service representative

Recommend

CEO approval

Business Outlook

Pros

Very good supervisor and positive atmosphere

Cons

Bad business hours with short breaks

Transcom WorldWide Response

Thank you for your review! We appreciate you taking the time to give us your feedback.

Viewing 2011 - 2013 of 2,065 Reviews

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Jobs at Transcom WorldWide

Technical and Customer Experience Advisor - Work From Home - US

Technical Support Specialist

Technical Support - AI Chat and Email - Onsite Greenville, SC

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Transcom WorldWide

Transcom WorldWide reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

A job for a while.

employment overview

very good

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