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      Travel Incorporated

      Engaged Employer

      Travel Incorporated reviews

      3.4

      59% would recommend to a friend

      (86 total reviews)

      Wil Brown

      67% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Travel Incorporated has an employee rating of 3.4 out of 5 stars, based on 86 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Travel Incorporated employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Reviews by job title

      86 reviews
      1.0
      Jul 7, 2024

      Modernizing the Work place

      Corporate travel consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The knowledge that was gain from working with some individuals.

      Cons

      Inability to promote. The worst medical benefits program. Remote should remain so, for all including those who live in the state. Mandatory Overtime, receiving calls and text randomly on days off or during out of office hours, in multiple sequence.

      avatar
      Travel Incorporated Response
      1y
      Thank you for your feedback. Your comment about finding ways to promote individuals into management roles is confusing, as our current leadership team in the Contact Center were 100% promoted from within, and we continue to develop associates into our leadership pipeline. We're proud of our health benefits plan, and know that it offers highly competitive benefits for a very low associate premium. We don't currently mandate overtime, but will reach out to associates - particularly those who have voluntarily signed up to be part of our overtime task force. We're sorry that TI wasn't the best fit for you and wish you the very best in your future endeavors!
      4.0
      May 6, 2024

      Great place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay and great benefits

      Cons

      No major cons, good company.

      3.0
      May 4, 2024

      Moving In the Wrong Direction

      Senior travel consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, great technical support, decent benefits

      Cons

      Remote, but required to travel to headquarters in GA twice a year, call center environment, incredible pressure to get clients off the phone so you can move to the next caller, supervisors and team leads that started in the 80's and 90's that have lost their effectiveness and desire to lead, creepy "Work Force Management" that can listen to you in your home even when not actively on a call through the new phone system (several employees have been reprimanded for conversations they had when on unavailable), experienced agents are responsible for and constantly tagged to assist new employees with zero travel experience which cuts into their productivity affecting their bonus. You can see by the company's response below how committed they are to becoming a call center instead of a reputable travel management company. If you are a bona fide travel agent, I would say avoid, If you are coming from another call center like AT&T or Direct TV, you will be just fine and probably do very well.

      avatar
      Travel Incorporated Response
      2y
      Thank you for sharing your candid feedback. We are committed to continuing to provide a great workplace for associates for many years to come, and doing so requires that we adjust and evolve. There are more changes on the near horizon which will provide additional support for our Travel Consultants, making it easier for all to get real time support and have access to resources. We're disappointed that you won't be here to experience these improvements, but we understand that change is not for everyone and respect your decision to move elsewhere. Best of luck with your new ventures!
      Viewing 25 - 27 of 86 Reviews
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      ReviewsTravel Incorporated reviews

      Glassdoor has 86 Travel Incorporated reviews submitted anonymously by Travel Incorporated employees. Read employee reviews and ratings on Glassdoor to decide if Travel Incorporated is right for you.